Our Thinking

Heidi Deras

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Roadmap to Digital Customer Touchpoints

Posted by Heidi Deras on Nov 30, 2017 4:25:05 PM

In today’s world, information is available to anyone with a simple swipe on a smartphone. With this ease of interaction, customers are increasingly rejecting traditional brand touchpoints, such as print media, and focusing their time on personalized interactions that are designed with the customer in mind. A future filled with digital experiences is closer than we think and we need to adapt, or be lost, to this new reality.

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Topics: Design, Digital Experience, Digital Transformation

Our Thinking - The Online Blog is a source for insights, resources, best practices, and other useful content from our multi-disciplinary team of Onliners.

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