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Kevin Sigmundson

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The Future of Digital Experiences

Posted by Kevin Sigmundson on Oct 25, 2017 4:27:39 PM

The future is already here — it's just not very evenly distributed.

-William Gibson

 

We have entered a very dynamic period of customer expectations and digital capabilities, where great experiences are possible, but are often very disappointing. The shift from hardware innovation to software innovation as a focal point of user experience means every app developed has the potential to be the best in its class, or immediately cast into digital oblivion with an “uninstall”. Organizations must accept this new responsibility and adapt to become more innovative and user-centric.

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Topics: Digital Experience

When it comes to customers, your digital experience is just a chapter in their story

Posted by Kevin Sigmundson on Mar 30, 2017 5:08:58 PM

When it comes to selling your product, no matter what it may be, there’s one universal truth you need to know: The customer of today has changed, their expectations have changed. The world has never been more “digital” than it is now, everything from grocery shopping to buying insurance is now being done online. With digital storefronts taking the place of physical ones, the marketplace for any given service has exploded - meaning your organization needs to be attuned to your customer’s goals if you want to stand out from the crowd with an exceptional digital experience.

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Topics: Digital Experience, Digital Transformation

Why Digital Experience?

Posted by Kevin Sigmundson on Oct 28, 2016 2:03:11 PM

At Online we've been building custom applications for over 30 years. They're called applications, because we are applying the computing hardware to solve some problem in our world. At Online, we have developed thousands of custom applications to solve our customers’ problems.

Today we still build applications, but the problems we're applying them to have changed significantly. Digital disruption and transformation have re-prioritized the problems our customers need to solve with custom-developed applications. The digital revolution is creating a demand for innovative Digital Experiences that extend beyond traditional application development. 

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Topics: Digital Experience

Remote Software Development - Your Team is Online

Posted by Kevin Sigmundson on Aug 31, 2015 12:56:09 PM

In an increasingly digital world, how development teams work together is changing.

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Topics: Innovation

User Centered Design: Thinking Outside-In

Posted by Kevin Sigmundson on Jul 7, 2014 3:00:11 AM

Over the past month, I had a few opportunities to talk to our clients about customer experience (CX) and user centered design/user experience (UX) and their role in application development. At Online we see how customer experience is fundamentally changing how business operates, but the question was: do our clients see it the same way?

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Topics: Design, Application Development, Usability

A Journey from Clipper to User-Centered Design

Posted by Kevin Sigmundson on Mar 31, 2014 1:15:24 PM

Our past shapes how we see the future.

It's easy to forget how far we've come as application builders. In 1994, my strongest programming language was a dBase variant called Clipper. In fact, I was able to do such great things with Clipper that they called me “The Wizard.” (OK, one person said that one time, but it was still pretty great.) For those who have never been a Clipper wizard, here is a quick rundown of what Clipper could do:

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Topics: Design, Languages, Usability

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