Our Thinking

Validating Digital Experiences - Part Two

Posted by Kevin Guenther on Mar 28, 2018 10:00:00 AM

In the first part of this blog, I covered how organizations of all kinds are increasingly adopting user centered Design Thinking practices instead of dreaming up features or digital products they think their users need. I then discussed the MVP Effort, Proposed Solution, and Aim steps of the infographic below. In this final part, we will be covering viability milestones during the post-launch impact stage, including how to track the milestone's using your metrics system and what warning signs to look for that could indicate you’re not hitting all six of them. 

Read More

Topics: Digital Experience

The Top 7 Things You Need to Know About GDPR

Posted by Security Consulting Team on Mar 21, 2018 4:03:41 PM

With the European Union’s GDPR regulation coming into effect on May 25, we sat down with Online’s legal counsel/privacy consultant, Laura Sulymosi, to discuss the biggest questions being asked by organizations looking to be compliant.

Read More

Topics: GDPR, Privacy

Validating Digital Experiences - Part One

Posted by Kevin Guenther on Mar 16, 2018 1:31:53 PM

Organizations of all kinds are increasingly adopting user centered Design Thinking practices instead of sitting around boardroom tables with their peers, dreaming up the next big feature or digital product they think their users need. But depending on your company culture and organizational structure, you may still be finding it challenging to break the “grand assumption” habit.

Read More

Topics: Digital Experience

Technology Trends to Look Out for in 2018

Posted by Tim Siemens on Mar 7, 2018 10:37:59 AM

Tim Siemens is the Chief Technology Officer with Online Business Systems. We asked Tim to share his insights with us on the top 3 technology trends in 2018.

Read More

Topics: Internet Technologies, Digital Experience

Business Cases... Why Bother?

Posted by Greg Kaczmarz on Mar 2, 2018 11:40:10 AM

Do I Really Need a Business Case?

A completely legitimate answer to this question is “no”….BUT only if you have a lot of time, money, and people - and a desire to waste all three! 

A business case:
  • Makes one think more carefully about a future initiative
  • Helps ensure an organization is undertaking an initiative that will add value
  • Sets the parameters for the initiative

A business case, at the very least, makes one think more carefully about a future initiative. At its best, a business case helps ensure an organization is undertaking an initiative that will add value, which includes being in alignment with organizational goals.

Another benefit of writing a business case is that it sets the parameters for the initiative, which then feed into the project planning process making it easier for the project sponsor and project manager to move the initiative forward. 

Read More

Topics: Business Analysis, Project Management

Benefits Management – What Do Benefits Align To?

Posted by Bruce Leppky on Feb 15, 2018 3:44:55 PM

Principle # 1 – Use a “benefits-led” approach

In my previous post, “Why Benefits Should Drive Your Project Planning and Delivery”, I introduced the concept of adopting benefits management so that benefits can be properly planned, delivered, and measured. As a key principle of benefits management, I also shared how adopting a “benefits-led” approach to program and project planning can improve successful project delivery, so that the intended business outcomes are achieved and their expected benefits are realized.

Read More

Topics: Project Management

Choosing the Right Security Operations Capability for Your Organization

Posted by Patrick Hayes on Feb 8, 2018 8:23:59 AM

Over the past decade, the level of attacks, breaches, and potential dangers to vital data have escalated to the point where organizations in every industry need to take measures to ensure their assets and technical infrastructure are safeguarded. A key part of that protection is having the continuous knowledge of where your environment is vulnerable and the type of risks that may threaten it. The approach you take to continuously monitoring for threats and vulnerabilities can vary based on a number of factors, such as existing technology, staffing, and internal processes. Not to mention the financial impact based on your organization’s resources and maturity. This leaves you with several critical decisions your organization should consider when determining an in-house, or outsourced approach to security operations.

Read More

Topics: Security

The Lowdown on Security Policies – Part Three

Posted by Steve Levinson on Jan 26, 2018 11:17:33 AM

In Part One of my blog series aimed at breaking down each section of Online’s security policy, we looked at some general best practices surrounding the development of a security policy. This included answering the question of “why develop a security policy?” and went into detail about developing the scope of content contained within. Part Two analyzed the organizational roles and responsibilities needed to implement an effective security policy. Now let’s take a look at how Electronic Communication plays into an effective policy.

Read More

Topics: Security

Why Asking the Tough Questions Will Help You Make a Better App

Posted by Kevin Guenther on Jan 17, 2018 2:45:25 PM

With Christmas trees getting wrapped up for the chippers and the feelings of celebration, togetherness, and giving diminishing to their normal levels— comes that familiar feeling of buyer fatigue. Whether we’re questioning the impact or necessity of the gifts we gave, wondering if we’ve gone overboard or are simply just happy that all the running around is over. A lot of us are just feeling tired at this point in the season. Tired of just buying… stuff.

Read More

Topics: Digital Experience, Digital Transformation

What are the Spectre and Meltdown Vulnerabilities?

Posted by Security Consulting Team on Jan 8, 2018 5:20:00 PM

As you may have heard in the news, computer researchers have recently discovered a design flaw that results in a security vulnerability in the CPU chip that powers nearly all the world’s computers, including PCs, smartphones, and data center computers. This hardware bug allows malicious programs to steal data that is being processed in the computer memory. The name given to these vulnerabilities is ‘Meltdown’ for Intel chips or ‘Spectre’ for AMD and ARM chips. The first reports were published on January 2, 2018, prior to a coordinated disclosure scheduled for the week of January 8. There is no evidence of exploitation at this time, but the publicly disclosed proof-of-concept (PoC) exploit code could result in the vulnerabilities being weaponized for malware delivery.

Read More

Topics: Security

Our Thinking - The Online Blog is a source for insights, resources, best practices, and other useful content from our multi-disciplinary team of Onliners.

Subscribe to Blog Updates

Recent Posts

Posts by Author

see all