Solutions that leverage Robotic Process Automation (RPA) are a common outcome when companies combine User Experience initiatives with Artificial Intelligence.
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Why are so many companies looking to integrate AI into their day-to-day business processes?
While some people have concerns that AI is being used to reduce the number of workers, the reality is that AI can be used to drive efficiency and raise productivity. By assigning high-frequency, repeatable business activities to robotic processes, organizations are able to focus more time and attention on higher level activities.