Technology Trends, Chief Technology Officer, CTO, Blockchain, Security Breach, Design Thinking Process, Passwords, End-Point, Agile Adoption, technology consulting, Artificial Intelligence, GDPR, Digital Experience, Digital Transformation, Security, InfoSec

Our Top 10 Favourite Blog Topics From 2018

2018 has been a year of rapid technology growth. We have seen changes to the security landscape, an increased adoption of AI and continued generational adjustments to our workforce.  As we look back over the last 12 months, we wanted to share some of our favorite blog posts from 2018 that touch on some or all of these topics: from risk and security assessment, to user experience, design thinking, business consulting, and everything in between. Happy reading!

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By Jamie Michie on Dec 10, 2018 1:07:47 PM
Digital Transformation, Agile Coaching, Agile Development, technology consulting, iterative, incremental, scrum, methodology, scrum master, scrum team, product owner, agilecrm, saas, crm, Digital Experience, Agile Adoption

3 Reasons Why Agile Adoption Should not be Your Goal

As Agile coaches, it is not uncommon for us to encounter companies that have made adopting Agile a priority in their organization but have come under scrutiny for not delivering any specific business value - despite what was promised. In many of these cases, we have seen these organizations revert back to their traditional ways of delivering projects, while others take a mix and match approach relegating Agile only to small co-located projects.

This pattern has caused me to step back and consider why this is happening.  In the end I think it’s because we are setting the wrong goal.


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By Dipanjan Munshi on Nov 1, 2018 3:02:35 PM
Digital Transformation, Digital Experience

Why Asking the Tough Questions Will Help You Make a Better App

With Christmas trees getting wrapped up for the chippers and the feelings of celebration, togetherness, and giving diminishing to their normal levels— comes that familiar feeling of buyer fatigue. Whether we’re questioning the impact or necessity of the gifts we gave, wondering if we’ve gone overboard or are simply just happy that all the running around is over. A lot of us are just feeling tired at this point in the season. Tired of just buying… stuff.

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By Kevin Guenther on Jan 17, 2018 2:45:25 PM
Design, Digital Experience, Digital Transformation

Roadmap to Digital Customer Touchpoints

In today’s world, information is available to anyone with a simple swipe on a smartphone. With this ease of interaction, customers are increasingly rejecting traditional brand touchpoints, such as print media, and focusing their time on personalized interactions that are designed with the customer in mind. A future filled with digital experiences is closer than we think and we need to adapt, or be lost, to this new reality.

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By Heidi Deras on Nov 30, 2017 4:25:05 PM
Digital Experience, Digital Transformation, Design, Application Development

Five ways to make your next app a hit with customers

What does it mean to have a hit product? Think about the last time you downloaded an app that you felt excited about using. Then actually used it, regularly. An app that you found useful, yes, but also pleasurable. You’re probably going to be hard-pressed to come up with an example outside of Angry Birds, right? Well that’s the goal that we set for ourselves here at Online. We don’t just want to make apps that are useful, we want to build apps for our clients’ that are a hit with their users.

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By Kevin Guenther on Nov 22, 2017 11:41:52 AM
Digital Experience, Digital Transformation

When it comes to customers, your digital experience is just a chapter in their story

When it comes to selling your product, no matter what it may be, there’s one universal truth you need to know: The customer of today has changed, their expectations have changed. The world has never been more “digital” than it is now, everything from grocery shopping to buying insurance is now being done online. With digital storefronts taking the place of physical ones, the marketplace for any given service has exploded - meaning your organization needs to be attuned to your customer’s goals if you want to stand out from the crowd with an exceptional digital experience.

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By Kevin Sigmundson on Mar 30, 2017 5:08:58 PM
Digital Transformation

The Future of A.I. - According to KDD 2016

The term A.I. is nothing new, it’s been used in movies and science fiction for decades. In the real world A.I. has been used to some degree for decades as well, but it has really only started to gain serious momentum in the last decade or so.

A.I. is part of an interdisciplinary field known as data science - and while there are many different definitions of data science, they all include some combination of the following areas of expertise: artificial intelligence, statistics, and domain knowledge. These skills are used to find valuable information out of vast amounts of data.

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By Justin Mei on Feb 7, 2017 4:07:57 PM