Microsoft, AI, Gartner, Google, Natural Language Processing Solutions, NLP, omnichannel, contact centre, Chatbots, Bots

Are you Ready to Have This Conversation?

With the Gartner IT Prediction that “By 2021, more than 50% of enterprises will be spending more per annum on bots and chatbot creations than traditional mobile app developments”, there is little doubt that conversational AI or “Chatbots” are the next new wave of digital transformation technology.

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By Scott McCrea on Feb 11, 2020 11:59:51 AM
Technology Trends, CFO, AI, RPA, Robotic Process Automation, Finance, Automation, Workforce, Efficiency, Gartner

The Upward Trend of AI for Finance

Why are so many companies looking to integrate AI into their day-to-day business processes?

While some people have concerns that AI is being used to reduce the number of workers, the reality is that AI can be used to drive efficiency and raise productivity. By assigning high-frequency, repeatable business activities to robotic processes, organizations are able to focus more time and attention on higher level activities. 

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By Jamie Michie on Dec 17, 2018 10:58:35 AM