Microsoft, AI, Gartner, Google, Natural Language Processing Solutions, NLP, omnichannel, contact centre, Chatbots, Bots

Are you Ready to Have This Conversation?

With the Gartner IT Prediction that “By 2021, more than 50% of enterprises will be spending more per annum on bots and chatbot creations than traditional mobile app developments”, there is little doubt that conversational AI or “Chatbots” are the next new wave of digital transformation technology.

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By Scott McCrea on Feb 11, 2020 11:59:51 AM
NetworkSecurity, PCI, Cybersecurity, Information Security, compliance, PCIDSS4.0, PCI Community, Payment Card Industry, cardholder data, sensitive authentication data, CHD, SAD, Natural Language Processing Solutions, NLP

Highlights From The PCI Dream Team Session 8

As technology continues to advance, it's critical for the security community to respond to the evolving risk for consumer data.

On Tuesday, January 14, I had the opportunity to once again sit the PCI Dream Team’s eighth online session. During this session, we responded to questions from our participants which covered a broad range of concerns.

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By Jeff Hall on Jan 23, 2020 11:07:14 AM