Microsoft, AI, Gartner, Google, Natural Language Processing Solutions, NLP, omnichannel, contact centre, Chatbots, Bots

Are you Ready to Have This Conversation?

With the Gartner IT Prediction that “By 2021, more than 50% of enterprises will be spending more per annum on bots and chatbot creations than traditional mobile app developments”, there is little doubt that conversational AI or “Chatbots” are the next new wave of digital transformation technology.

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By Scott McCrea on Feb 11, 2020 11:59:51 AM