Top 3 Factors for Delivering a Successful Service Management Project

Service Management projects can have great results when the solution is defined parallel to the process implementation plan. At Online, we believe there are many factors that can influence how successful a project will be. Here are the top three factors for implementing a successful Service Management solution.

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Introducing Project Audits: Importance, Benefits and Preparation

Classic project management theory states that projects have three constraints: cost, time and scope. In some environments, there are additional constraints; for example, healthcare projects include an additional patient safety constraint which is considered paramount. In general, every project environment is unique as factors such as quality, risk, vendor relations, and so on are taken into account.

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