Over the last few weeks, our team of Qualified Security Assessor's (QSAs) has been responding to questions from our clients about to how they can maintain PCI compliance while transitioning their contact centers (and associated business processes) to “work from home.” It's not just an important topic, but a very valid one given that most organizations today have never dealt with these kind of business challenges before; they truly are unprecedented. In many cases, just keeping the business operating is paramount and we recognize how many variables are at play today.Read More
Recent events have changed the world we typically wake up to, and it is continuing to change. The ways we interact, the ways we seek necessities, and the ways we conduct business, have all shifted in a very short period of time.
For many retailers, business is continuing and even trending upwards as consumers shift their shopping habits to online. What doesn't seem likely to change however, is the responsibility that retailers have to protect the consumers' personal information.Read More
As much of the world shifts gears into "self-quarantine" mode to slow the spread of the Coronavirus, more and more people are looking at how they can work remotely. Approximately 3-4% of the workforce already works virtually, for the rest this will come as a new experience.Read More