Security, Contact Centers, PCI, compliance, PCIDSS, Remote Work

Business Resumption: Contact Centers

Over the last few weeks, our team of Qualified Security Assessor's (QSAs) has been responding to questions from our clients about how they can maintain PCI compliance while transitioning their contact centers (and associated business processes) to “work from home.” It's not just an important topic, but a very valid one given that most organizations today have never dealt with these kind of business challenges before; they truly are unprecedented. In many cases, just keeping the business operating is paramount and we recognize how many variables are at play today.

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By Mark Hannah & Sherri Collis on Mar 31, 2020 2:13:29 PM
Risk Assessments, Security, PCI, PCI Community, Assessment, PCIDSS, COVID19, Remote Work

Remote PCI Assessments: We're Adapting With You

Recent events have changed the world we typically wake up to, and it is continuing to change. The ways we interact, the ways we seek necessities, and the ways we conduct business, have all shifted in a very short period of time. 

For some retailers, business is continuing as consumers shift their shopping habits online. What doesn't seem likely to change however, is the responsibility that retailers have to protect the consumers' personal information.

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By Sherri Collis on Mar 24, 2020 1:12:05 PM