--- title: Conversational AI Use Cases description: Online Business Systems and Five9 make it easy for you to unlock rapid results, by giving you access to the latest and most advanced Conversational AI... image: https://info.obsglobal.com/hubfs/Business-resumption-contact-centers.png --- [![Online Business Systems](https://info.obsglobal.com/hubfs/RGB_online%20-%20Light.png)](https://www.obsglobal.com) Toggle navigation About ![](https://info.obsglobal.com/hubfs/About-Our_Approach.png) ###### Our Company ![](https://info.obsglobal.com/hubfs/Our-Community-Icon.png) ###### Our Community ![](https://info.obsglobal.com/hubfs/Untitled%20design%20(27).png) ###### Executive team ![](https://info.obsglobal.com/hubfs/About-Partners.png) ###### Partners & Clients ![](https://info.obsglobal.com/hubfs/NEWS2.png) ###### News & Events Solutions ![](https://info.obsglobal.com/hubfs/Bulb_Brain.png) ###### Innovation Lab ![](https://info.obsglobal.com/hubfs/iSecOps-Menu-Icon-1.png) ###### iSecOps 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Architecture,](https://www.obsglobal.com/digital-transformation/digital-studio)[Epic Development,](https://www.obsglobal.com/digital-transformation/digital-studio) [Epic Learning,](https://www.obsglobal.com/digital-transformation/digital-studio) ![salesforce-1](https://info.obsglobal.com/hubfs/salesforce-1.png) ##### Salesforce [Service Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/)[Sales Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/) [Community Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/) [Lightening Enablement,](https://www.obsglobal.com/digital-transformation/salesforce/) [MuleSoft Integration](https://www.obsglobal.com/digital-transformation/salesforce/) ![2020-02-26-16_37_21-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_37_21-Clipboard.png) ##### Service Management [IT Service Management,](https://www.obsglobal.com/digital-transformation/service-management/itsm/) [Business Service Management,](https://www.obsglobal.com/digital-transformation/service-management/#business_service_management)[Integrated Security Operations](https://www.obsglobal.com/isecops/) ![dig-adv](https://info.obsglobal.com/hubfs/dig-adv.png) ##### Customer Engagement [Contact Center Consulting,](https://www.obsglobal.com/digital-transformation/customer-engagement/contact-center-consulting) [Conversational AI](https://www.obsglobal.com/digital-transformation/customer-engagement/conversational-ai) ![2020-02-26-16_37_40-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_37_40-Clipboard.png) ##### Business and Technical Consulting [Organizational Change Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Project Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Quality Assurance,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Application Development and Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Systems Integration,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Cloud Deployment](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) ### CYBERSECURITY ![2020-02-26-16_38_37-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_37-Clipboard.png) ##### Security Advisory Services [Virtual C-Suite Advisory,](https://www.obsglobal.com/cybersecurity/cs-advisory-services/vciso)[Security Program Management](http://obsglobal.com/cybersecurity/security-advisory-services/security-program-management/) ![2020-02-26-16_38_23-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_23-Clipboard.png) ##### Assessment Services [Risk & Privacy Readiness Assessment,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-assessment)[Risk & Privacy Readiness Remediation,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-remediation)[HIPAA Assessments,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/)[PCI Assessments](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-assessment-pci/)[,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/) ![2020-02-26-16_38_09-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_09-Clipboard.png) ##### Technical Security Services [Penetration Testing – Network,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Wireless,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Web & App,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Red Teaming,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Social Engineering,](https://www.obsglobal.com/cybersecurity/technical-security-services/social-engineering)[Secure Code Analysis & Review](https://www.obsglobal.com/cybersecurity/technical-security-services/secure-code-review) ![RSP Health-Color Thin](https://info.obsglobal.com/hubfs/RSP%20Health-Color%20Thin.png) ##### [RSP Health](https://www.obsglobal.com/cybersecurity/security-advisory-services) [Risk Management Program](https://www.obsglobal.com/cybersecurity/rsp-health/), [HITRUST Readiness](https://www.obsglobal.com/cybersecurity/rsp-health/), [HIPAA Compliance](https://www.obsglobal.com/cybersecurity/rsp-health/) Careers ![](https://info.obsglobal.com/hubfs/Careers-Available_Positions.png) ###### CURRENT OPENINGS ![](https://info.obsglobal.com/hubfs/Careers_Working_At-Online.png) ###### OUR CULTURE ![](https://info.obsglobal.com/hubfs/Our-Benefits1.png) ###### OUR BENEFITS ![](https://info.obsglobal.com/hubfs/Address.png) ###### CULTURE CREDO Insights ![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95c0032155.png) ###### Blog ![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95abfe8bd6.png) ###### Resource Center Contact ![](https://info.obsglobal.com/hubfs/ContactUs_Contact-Us-Form.png) ###### Contact Us ![](https://info.obsglobal.com/hubfs/ContactUs-Locations.png) ###### Locations About ![](https://info.obsglobal.com/hubfs/About-Our_Approach.png) ###### Our Company ![](https://info.obsglobal.com/hubfs/Our-Community-Icon.png) ###### Our Community ![](https://info.obsglobal.com/hubfs/Untitled%20design%20(27).png) ###### Executive team ![](https://info.obsglobal.com/hubfs/About-Partners.png) ###### Partners & Clients ![](https://info.obsglobal.com/hubfs/NEWS2.png) ###### News & Events Solutions ![](https://info.obsglobal.com/hubfs/Bulb_Brain.png) ###### Innovation Lab ![](https://info.obsglobal.com/hubfs/iSecOps-Menu-Icon-1.png) ###### iSecOps ![](https://info.obsglobal.com/hubfs/CX%20Solutions%20Icon.png) ###### Customer Experience ![](https://info.obsglobal.com/hubfs/Untitled%20design%20(25).png) ###### Agile Transformation ![](https://info.obsglobal.com/hubfs/b2b%20ecommerce%20icon.png) ###### B2B eCommerce Services ### DIGITAL TRANSFORMATION ![dig-trans-cons-1](https://info.obsglobal.com/hubfs/dig-trans-cons-1.png) ##### Digital Advisory Services [Assessment,](https://www.obsglobal.com/digital-transformation/digital-advisory-services/assessment/)[Strategy & Roadmap,](https://www.obsglobal.com/digital-transformation/digital-advisory-services/strategy-roadmap)[Enterprise Performance Management](https://www.obsglobal.com/digital-transformation/digital-advisory-services/enterprise-performance-management/) ![dig-studio](https://info.obsglobal.com/hubfs/dig-prod-dev.png) ##### Digital Studio [Product Discovery,](https://www.obsglobal.com/digital-transformation/digital-studio) [Epic Architecture,](https://www.obsglobal.com/digital-transformation/digital-studio)[Epic Development,](https://www.obsglobal.com/digital-transformation/digital-studio) [Epic Learning,](https://www.obsglobal.com/digital-transformation/digital-studio) ![salesforce-1](https://info.obsglobal.com/hubfs/salesforce-1.png) ##### Salesforce [Service Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/)[Sales Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/) [Community Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/) [Lightening Enablement,](https://www.obsglobal.com/digital-transformation/salesforce/) [MuleSoft Integration](https://www.obsglobal.com/digital-transformation/salesforce/) ![2020-02-26-16_37_21-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_37_21-Clipboard.png) ##### Service Management [IT Service Management,](https://www.obsglobal.com/digital-transformation/service-management/itsm/) [Business Service Management,](https://www.obsglobal.com/digital-transformation/service-management/#business_service_management)[Integrated Security Operations](https://www.obsglobal.com/isecops/) ![dig-adv](https://info.obsglobal.com/hubfs/dig-adv.png) ##### Customer Engagement [Contact Center Consulting,](https://www.obsglobal.com/digital-transformation/customer-engagement/contact-center-consulting) [Conversational AI](https://www.obsglobal.com/digital-transformation/customer-engagement/conversational-ai) ![2020-02-26-16_37_40-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_37_40-Clipboard.png) ##### Business and Technical Consulting [Organizational Change Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Project Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Quality Assurance,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Application Development and Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Systems Integration,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Cloud Deployment](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) ### CYBERSECURITY ![2020-02-26-16_38_37-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_37-Clipboard.png) ##### Security Advisory Services [Virtual C-Suite Advisory,](https://www.obsglobal.com/cybersecurity/cs-advisory-services/vciso)[Security Program Management](http://obsglobal.com/cybersecurity/security-advisory-services/security-program-management/) ![2020-02-26-16_38_23-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_23-Clipboard.png) ##### Assessment Services [Risk & Privacy Readiness Assessment,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-assessment)[Risk & Privacy Readiness Remediation,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-remediation)[HIPAA Assessments,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/)[PCI Assessments](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-assessment-pci/)[,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/) ![2020-02-26-16_38_09-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_09-Clipboard.png) ##### Technical Security Services [Penetration Testing – Network,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Wireless,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Web & App,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Red Teaming,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Social Engineering,](https://www.obsglobal.com/cybersecurity/technical-security-services/social-engineering)[Secure Code Analysis & Review](https://www.obsglobal.com/cybersecurity/technical-security-services/secure-code-review) ![RSP Health-Color Thin](https://info.obsglobal.com/hubfs/RSP%20Health-Color%20Thin.png) ##### [RSP Health](https://www.obsglobal.com/cybersecurity/security-advisory-services) [Risk Management Program](https://www.obsglobal.com/cybersecurity/rsp-health/), [HITRUST Readiness](https://www.obsglobal.com/cybersecurity/rsp-health/), [HIPAA Compliance](https://www.obsglobal.com/cybersecurity/rsp-health/) Careers ![](https://info.obsglobal.com/hubfs/Careers-Available_Positions.png) ###### CURRENT OPENINGS ![](https://info.obsglobal.com/hubfs/Careers_Working_At-Online.png) ###### OUR CULTURE ![](https://info.obsglobal.com/hubfs/Our-Benefits1.png) ###### OUR BENEFITS ![](https://info.obsglobal.com/hubfs/Address.png) ###### CULTURE CREDO Insights ![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95c0032155.png) ###### Blog ![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95abfe8bd6.png) ###### Resource Center Contact ![](https://info.obsglobal.com/hubfs/ContactUs_Contact-Us-Form.png) ###### Contact Us ![](https://info.obsglobal.com/hubfs/ContactUs-Locations.png) ###### Locations × # Conversational AI Customer Success Stories You Can't Ignore ## **-** ## Conversational AI is changing the way companies operate.   ## Online Business Systems and Five9 make it easy for you to unlock rapid results, by giving you access to the latest and most advanced Conversational AI technologies. Download these Customer Success Stories to learn how intelligent virtual agent solutions can address unique challenges and deliver meaningful business results.  [![Download](https://no-cache.hubspot.com/cta/default/2140526/88e97b5c-f904-4617-8232-352272e5d07d.png)](https://cta-redirect.hubspot.com/cta/redirect/2140526/88e97b5c-f904-4617-8232-352272e5d07d)   ![Conversational-AI-PDF-Cover](https://info.obsglobal.com/hs-fs/hubfs/Conversational-AI-PDF-Cover.png?width=443&name=Conversational-AI-PDF-Cover.png)   ## Additional Conversational AI Resources: | #### Conversational AI Web Page | #### Which Era of Service are Your Customers Receiving? Blog | #### Where Will NLP Lead You? Blog | | --- | --- | --- | | [![New call-to-action](https://no-cache.hubspot.com/cta/default/2140526/9b5fec15-fb84-4ac6-9ed3-20d2aeb7cf0d.png)](https://cta-redirect.hubspot.com/cta/redirect/2140526/9b5fec15-fb84-4ac6-9ed3-20d2aeb7cf0d) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/2140526/b5dd9f06-6e99-4a16-9bea-8bf98e2a74f2.png)](https://cta-redirect.hubspot.com/cta/redirect/2140526/b5dd9f06-6e99-4a16-9bea-8bf98e2a74f2) | [![New call-to-action](https://no-cache.hubspot.com/cta/default/2140526/936e9bf8-4495-4be5-a899-72b9058d0d24.png)](https://cta-redirect.hubspot.com/cta/redirect/2140526/936e9bf8-4495-4be5-a899-72b9058d0d24) | | [![Learn More](https://no-cache.hubspot.com/cta/default/2140526/883b4571-5c35-4907-ae6b-0a3cf619fb62.png)](https://cta-redirect.hubspot.com/cta/redirect/2140526/883b4571-5c35-4907-ae6b-0a3cf619fb62) | [![Read Blog](https://no-cache.hubspot.com/cta/default/2140526/da823ce7-e269-47df-91a5-d5800b91007b.png)](https://cta-redirect.hubspot.com/cta/redirect/2140526/da823ce7-e269-47df-91a5-d5800b91007b) | [![Read Blog](https://no-cache.hubspot.com/cta/default/2140526/ce82b3ea-2551-4b34-8f78-ca55facbf60a.png)](https://cta-redirect.hubspot.com/cta/redirect/2140526/ce82b3ea-2551-4b34-8f78-ca55facbf60a) |     - [Our Company](https://www.obsglobal.com/our-company) - [Our Executive Team](https://www.obsglobal.com/executive-team) - [Partners & Clients](https://www.obsglobal.com/partners-and-clients) - [Events](https://www.obsglobal.com/events-2) - [News](https://www.obsglobal.com/blog-2) - [Blog](https://info.obsglobal.com/blog) - [Working at Online](https://www.obsglobal.com/working-at-online) - [Available Positions](https://www.obsglobal.com/job-openings) - [Locations](https://www.obsglobal.com/locations) - [Contact Us](https://www.obsglobal.com/contact-us) [![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/glassdoor%20hubspot%20footer%20icon.png?width=16&name=glassdoor%20hubspot%20footer%20icon.png)](https://www.glassdoor.ca/Overview/Working-at-Online-Business-Systems-EI_IE373050.11,34.htm)[![](https://info.obsglobal.com/hs-fs/hubfs/youtube-icon.png?width=16&name=youtube-icon.png)](https://www.youtube.com/channel/UCpB4PnAD2VGv9mb0jwaSl-Q) [![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/facebook%20hubspot%20footer%20icon.png?width=16&name=facebook%20hubspot%20footer%20icon.png)](https://www.facebook.com/Online-Business-Systems-Explore-Innovate-Lead-113440482070083/) [![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/linkedin%20hubspot%20footer%20icon.png?width=16&name=linkedin%20hubspot%20footer%20icon.png)](https://www.linkedin.com/company/online-business-systems) [![twitter final](https://info.obsglobal.com/hs-fs/hubfs/twitter%20final.png?width=19&height=19&name=twitter%20final.png)](https://x.com/obs_global)[![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/insta%20hubspot%20footer%20icon.png?width=16&name=insta%20hubspot%20footer%20icon.png)](http://www.instagram.com/obs_global/) Copyright © 2025 Online Business Systems - [Privacy Policy](https://www.obsglobal.com/privacy-policy/) - [Accessibility Policy](https://www.obsglobal.com/accessibility-policy/) ![](https://px.ads.linkedin.com/collect/?pid=650121&fmt=gif)