--- title: Thank you! - Powering CX with AI & Data description: Learn how you can effectively harness the power of your data with cutting-edge AI tools to transform your customer experience. --- [![Online Business Systems](https://info.obsglobal.com/hubfs/OBS%20+%20CGI%20LOGO%203.png)](https://www.obsglobal.com) Toggle navigation About ![](https://info.obsglobal.com/hubfs/About-Our_Approach.png) ###### Our Company ![](https://info.obsglobal.com/hubfs/Our-Community-Icon.png) ###### Our Community ![](https://info.obsglobal.com/hubfs/Executive-Team-Icon.png) ###### Executive team ![](https://info.obsglobal.com/hubfs/About-Partners.png) ###### Partners & Clients ![](https://info.obsglobal.com/hubfs/Imported%20sitepage%20images/About-News.png) ###### News ![](https://info.obsglobal.com/hubfs/Imported%20sitepage%20images/About-Events.png) ###### Events Services ### [DIGITAL TRANSFORMATION](https://www.obsglobal.com/digital-transformation/digital-advisory-services) ![Digital Advisory 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Management](https://www.obsglobal.com/digital-transformation/service-management) [IT Service Management,](https://www.obsglobal.com/digital-transformation/service-management#it_service_management) [Enterprise Service Management](https://www.obsglobal.com/digital-transformation/service-management/enterprise-sm) ![Customer Engagement](https://info.obsglobal.com/hubfs/dig-adv.png) ##### [Customer Engagement](https://www.obsglobal.com/digital-transformation/customer-engagement) [Contact Center Consulting,](https://www.obsglobal.com/digital-transformation/customer-engagement/contact-center-consulting) [Five9,](https://www.obsglobal.com/partners-and-clients/five9/) [Contact Center as a Service (CCaaS),](https://www.obsglobal.com/contact-center-as-a-service-ccaas/) [Conversational AI](https://www.obsglobal.com/digital-transformation/customer-engagement/conversational-ai) ![Business and Technical Consulting](https://info.obsglobal.com/hubfs/2020-02-26-16_37_40-Clipboard.png) ##### [Business and Technical Consulting](https://www.obsglobal.com/digital-transformation/business-and-technical-consulting) [Project Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Quality Assurance  Development & AMS,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Systems Integration,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Cloud Deployment,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Infrastructure Managed Services](https://www.obsglobal.com/digital-transformation/business-technical-consulting/infrastructure-managed-services/) ![Data Services](https://info.obsglobal.com/hubfs/DataServices-icon.png) ##### [Data Services](https://www.obsglobal.com/digital-transformation/data-services/) [Data Engineering & Architecture,](https://www.obsglobal.com/digital-transformation/data-services/)[Data Management & Governance,](https://www.obsglobal.com/digital-transformation/data-services/)[Data Analytics & Reporting](https://www.obsglobal.com/digital-transformation/data-services/) ![ai-sparkle](https://info.obsglobal.com/hubfs/ai-sparkle.png) ##### [Artificial Intelligence](https://www.obsglobal.com) [GenAI](https://www.obsglobal.com/gen-ai), [GenAI Workshops,](https://info.obsglobal.com/gen-ai-workshop-registration) [Document Intelligence](https://www.obsglobal.com/innovation-lab/document-intelligence) ### [CYBERSECURITY](https://www.obsglobal.com/cybersecurity) ![2020-02-26-16_38_37-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_37-Clipboard.png) ##### [Security Advisory Services](https://www.obsglobal.com/cybersecurity/security-advisory-services) [CISO Services](https://www.obsglobal.com/cybersecurity/security-advisory-services/vciso/) [Security Program Management](http://obsglobal.com/cybersecurity/security-advisory-services/security-program-management/)                                            [Digital Forensics & Incident Response (DFIR)](https://info.obsglobal.com/digital-forensics-incident-response) ![2020-02-26-16_38_23-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_23-Clipboard.png) ##### [Assessment Services](https://www.obsglobal.com/cybersecurity/assessment-services) [PCI Compliance and Assessment](https://www.obsglobal.com/compliance-assessment-pci) Third-Party Risk Assurance [Risk & Privacy Readiness Assessment and Remediation](https://www.obsglobal.com/cybersecurity/assessment-services) Compliance and Assessments: ISO, NIST, SOC, GDPR ![2020-02-26-16_38_09-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_09-Clipboard.png) ##### [Offensive Security Services](https://www.obsglobal.com/cybersecurity/offensive-security-services) [Penetration Testing – Network](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Wireless](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Web & App](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Red Teaming](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Social Engineering](https://www.obsglobal.com/cybersecurity/offensive-security-services#social_engineering) [Secure Code Analysis & Review](https://www.obsglobal.com/cybersecurity/offensive-security-services#secure_code_analysis_and_review) [Vulnerability Assessment](https://www.obsglobal.com/cybersecurity/offensive-security-services/vulnerability-assessment/) [Autonomous & Continuous Testing](https://info.obsglobal.com/autonomous-continuous-testing) ![RSP Health-Color Thin](https://info.obsglobal.com/hubfs/RSP%20Health-Color%20Thin.png) ##### [Healthcare Cybersecurity](https://www.obsglobal.com/cybersecurity/rsp-health/) [Risk Management Program](https://www.obsglobal.com/cybersecurity/health-cybersecurity/) [HITRUST Readiness](https://www.obsglobal.com/cybersecurity/health-cybersecurity/) [HIPAA Compliance](https://www.obsglobal.com/cybersecurity/health-cybersecurity/) ![CloudSecurity_icon_WP-jm](https://info.obsglobal.com/hubfs/CloudSecurity_icon_WP-jm.png) ##### [Cloud Security Services](https://www.obsglobal.com/cybersecurity/cloud-security-services/) [Cloud Security Advisory](https://www.obsglobal.com/cybersecurity/cloud-security-services) [Cloud Security Engineering](https://www.obsglobal.com/cybersecurity/cloud-security-services) [Cloud Security Assessment (FedRAMP/StateRAMP)](https://www.obsglobal.com/cybersecurity/cloud-security-services) Innovation ![](https://info.obsglobal.com/hubfs/Bulb_Brain.png) ###### Innovation Lab Careers ![](https://info.obsglobal.com/hubfs/Careers-Available_Positions.png) ###### CURRENT OPENINGS ![](https://info.obsglobal.com/hubfs/Careers_Working_At-Online.png) ###### OUR CULTURE ![](https://info.obsglobal.com/hubfs/Our-Benefits1.png) ###### OUR BENEFITS ![](https://info.obsglobal.com/hubfs/Address.png) ###### CULTURE CREDO Insights ![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95c0032155.png) ###### Blog ![](https://info.obsglobal.com/hubfs/CX%20Solutions%20Icon.png) ###### Customer Experience ![](https://info.obsglobal.com/hubfs/Agile%20Transformation%20Mega%20Menu%20Icon.png) ###### Agile Transformation ![](https://info.obsglobal.com/hubfs/b2b%20ecommerce%20icon.png) ###### B2B eCommerce ![](https://info.obsglobal.com/hubfs/Financial-Services-Icon.png) ###### Financial Services Contact ![](https://info.obsglobal.com/hubfs/ContactUs_Contact-Us-Form.png) ###### Contact Us ![](https://info.obsglobal.com/hubfs/ContactUs-Locations.png) ###### Locations About ![](https://info.obsglobal.com/hubfs/About-Our_Approach.png) ###### Our Company ![](https://info.obsglobal.com/hubfs/Our-Community-Icon.png) ###### Our Community ![](https://info.obsglobal.com/hubfs/Executive-Team-Icon.png) ###### Executive team ![](https://info.obsglobal.com/hubfs/About-Partners.png) ###### Partners & Clients ![](https://info.obsglobal.com/hubfs/Imported%20sitepage%20images/About-News.png) ###### News ![](https://info.obsglobal.com/hubfs/Imported%20sitepage%20images/About-Events.png) ###### Events Services ### [DIGITAL TRANSFORMATION](https://www.obsglobal.com/digital-transformation/digital-advisory-services) ![Digital Advisory Services](https://info.obsglobal.com/hubfs/dig-trans-cons-1.png) ##### [Digital Advisory Services](https://www.obsglobal.com/digital-transformation/digital-advisory-services) [Assessment,](https://www.obsglobal.com/digital-transformation/digital-advisory-services/#assessment) [Strategy & Roadmap,](https://www.obsglobal.com/digital-transformation/digital-advisory-services/strategy-roadmap) [Enterprise Performance Management,](https://www.obsglobal.com/digital-transformation/digital-advisory-services/#enterprise_results_management) [Change Management](https://www.obsglobal.com/digital-transformation/change-management) ![Digital Studio Products](https://info.obsglobal.com/hubfs/dig-prod-dev.png) ##### [Digital Studio](https://www.obsglobal.com/digital-transformation/digital-studio) [Custom Software Development,](https://www.obsglobal.com/digital-transformation/digital-studio/custom-software-development/) [Product Vision,](https://www.obsglobal.com/digital-transformation/digital-studio/product-vision) [Product Delivery,](https://www.obsglobal.com/digital-transformation/digital-studio/digital-product-delivery/) [Product Operations](https://www.obsglobal.com/digital-transformation/digital-studio) ![Salesforce](https://info.obsglobal.com/hubfs/salesforce-1.png) ##### [Salesforce](https://www.obsglobal.com/digital-transformation/salesforce) [Sales Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/#sales_cloud) [Marketing Cloud,](https://www.obsglobal.com/salesforce-marketing-cloud/) [Service Cloud,](https://www.obsglobal.com/digital-transformation/salesforce) [Agentforce,](https://www.obsglobal.com/digital-transformation/salesforce/salesforce-agentforce/) [Salesforce Consulting](https://www.obsglobal.com/salesforce-consulting) ![Service Management](https://info.obsglobal.com/hubfs/2020-02-26-16_37_21-Clipboard.png) ##### [Service Management](https://www.obsglobal.com/digital-transformation/service-management) [IT Service Management,](https://www.obsglobal.com/digital-transformation/service-management#it_service_management) [Enterprise Service Management](https://www.obsglobal.com/digital-transformation/service-management/enterprise-sm) ![Customer Engagement](https://info.obsglobal.com/hubfs/dig-adv.png) ##### [Customer Engagement](https://www.obsglobal.com/digital-transformation/customer-engagement) [Contact Center Consulting,](https://www.obsglobal.com/digital-transformation/customer-engagement/contact-center-consulting) [Five9,](https://www.obsglobal.com/partners-and-clients/five9/) [Contact Center as a Service (CCaaS),](https://www.obsglobal.com/contact-center-as-a-service-ccaas/) [Conversational AI](https://www.obsglobal.com/digital-transformation/customer-engagement/conversational-ai) ![Business and Technical Consulting](https://info.obsglobal.com/hubfs/2020-02-26-16_37_40-Clipboard.png) ##### [Business and Technical Consulting](https://www.obsglobal.com/digital-transformation/business-and-technical-consulting) [Project Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Quality Assurance  Development & AMS,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Systems Integration,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Cloud Deployment,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Infrastructure Managed Services](https://www.obsglobal.com/digital-transformation/business-technical-consulting/infrastructure-managed-services/) ![Data Services](https://info.obsglobal.com/hubfs/DataServices-icon.png) ##### [Data Services](https://www.obsglobal.com/digital-transformation/data-services/) [Data Engineering & Architecture,](https://www.obsglobal.com/digital-transformation/data-services/)[Data Management & Governance,](https://www.obsglobal.com/digital-transformation/data-services/)[Data Analytics & Reporting](https://www.obsglobal.com/digital-transformation/data-services/) ![ai-sparkle](https://info.obsglobal.com/hubfs/ai-sparkle.png) ##### [Artificial Intelligence](https://www.obsglobal.com) [GenAI](https://www.obsglobal.com/gen-ai), [GenAI Workshops,](https://info.obsglobal.com/gen-ai-workshop-registration) [Document Intelligence](https://www.obsglobal.com/innovation-lab/document-intelligence) ### [CYBERSECURITY](https://www.obsglobal.com/cybersecurity) ![2020-02-26-16_38_37-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_37-Clipboard.png) ##### [Security Advisory Services](https://www.obsglobal.com/cybersecurity/security-advisory-services) [CISO Services](https://www.obsglobal.com/cybersecurity/security-advisory-services/vciso/) [Security Program Management](http://obsglobal.com/cybersecurity/security-advisory-services/security-program-management/)                                            [Digital Forensics & Incident Response (DFIR)](https://info.obsglobal.com/digital-forensics-incident-response) ![2020-02-26-16_38_23-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_23-Clipboard.png) ##### [Assessment Services](https://www.obsglobal.com/cybersecurity/assessment-services) [PCI Compliance and Assessment](https://www.obsglobal.com/compliance-assessment-pci) Third-Party Risk Assurance [Risk & Privacy Readiness Assessment and Remediation](https://www.obsglobal.com/cybersecurity/assessment-services) Compliance and Assessments: ISO, NIST, SOC, GDPR ![2020-02-26-16_38_09-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_09-Clipboard.png) ##### [Offensive Security Services](https://www.obsglobal.com/cybersecurity/offensive-security-services) [Penetration Testing – Network](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Wireless](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Web & App](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Red Teaming](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Social Engineering](https://www.obsglobal.com/cybersecurity/offensive-security-services#social_engineering) [Secure Code Analysis & Review](https://www.obsglobal.com/cybersecurity/offensive-security-services#secure_code_analysis_and_review) [Vulnerability Assessment](https://www.obsglobal.com/cybersecurity/offensive-security-services/vulnerability-assessment/) [Autonomous & Continuous Testing](https://info.obsglobal.com/autonomous-continuous-testing) ![RSP Health-Color Thin](https://info.obsglobal.com/hubfs/RSP%20Health-Color%20Thin.png) ##### [Healthcare Cybersecurity](https://www.obsglobal.com/cybersecurity/rsp-health/) [Risk Management Program](https://www.obsglobal.com/cybersecurity/health-cybersecurity/) [HITRUST Readiness](https://www.obsglobal.com/cybersecurity/health-cybersecurity/) [HIPAA Compliance](https://www.obsglobal.com/cybersecurity/health-cybersecurity/) ![CloudSecurity_icon_WP-jm](https://info.obsglobal.com/hubfs/CloudSecurity_icon_WP-jm.png) ##### [Cloud Security Services](https://www.obsglobal.com/cybersecurity/cloud-security-services/) [Cloud Security Advisory](https://www.obsglobal.com/cybersecurity/cloud-security-services) [Cloud Security Engineering](https://www.obsglobal.com/cybersecurity/cloud-security-services) [Cloud Security Assessment (FedRAMP/StateRAMP)](https://www.obsglobal.com/cybersecurity/cloud-security-services) Innovation ![](https://info.obsglobal.com/hubfs/Bulb_Brain.png) ###### Innovation Lab Careers ![](https://info.obsglobal.com/hubfs/Careers-Available_Positions.png) ###### CURRENT OPENINGS ![](https://info.obsglobal.com/hubfs/Careers_Working_At-Online.png) ###### OUR CULTURE ![](https://info.obsglobal.com/hubfs/Our-Benefits1.png) ###### OUR BENEFITS ![](https://info.obsglobal.com/hubfs/Address.png) ###### CULTURE CREDO Insights ![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95c0032155.png) ###### Blog ![](https://info.obsglobal.com/hubfs/CX%20Solutions%20Icon.png) ###### Customer Experience ![](https://info.obsglobal.com/hubfs/Agile%20Transformation%20Mega%20Menu%20Icon.png) ###### Agile Transformation ![](https://info.obsglobal.com/hubfs/b2b%20ecommerce%20icon.png) ###### B2B eCommerce ![](https://info.obsglobal.com/hubfs/Financial-Services-Icon.png) ###### Financial Services Contact ![](https://info.obsglobal.com/hubfs/ContactUs_Contact-Us-Form.png) ###### Contact Us ![](https://info.obsglobal.com/hubfs/ContactUs-Locations.png) ###### Locations × ## Thank you Thank you for attending our "Powering CX With AI event on Thursday, May 9th. We wanted to express our gratitude for your participation and let you know how much we appreciated your presence. We understand that you may want to revisit some of the insights and information shared during the event. For your convenience, you will see below the presentation, along with other content that might be of interest to you.  ## Offers ![Workshop or Consultation Call](https://2140526.fs1.hubspotusercontent-na1.net/hub/2140526/hubfs/How%20AI%20and%20Data%20are%20Redefining%20CX.png?width=1200&length=1200&name=How%20AI%20and%20Data%20are%20Redefining%20CX.png) ![Workshop Offers](https://2140526.fs1.hubspotusercontent-na1.net/hub/2140526/hubfs/How%20AI%20and%20Data%20are%20Redefining%20CX%20(1).png?width=1200&length=1200&name=How%20AI%20and%20Data%20are%20Redefining%20CX%20(1).png) ## Presentation     ## Connect with Chris, Steven and Bruce! ![chris headshot may 9](https://info.obsglobal.com/hs-fs/hubfs/chris%20headshot%20may%209.png?width=202&height=202&name=chris%20headshot%20may%209.png) Chris Theriault Senior Director Customer Engagement [ctheriault@obsglobal.com](mailto:ctheriault@obsglobal.com) [![linkedin ](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/linkedin%20hubspot%20footer%20icon.png?width=29&height=29&name=linkedin%20hubspot%20footer%20icon.png) ](https://www.linkedin.com/in/chris-theriault-a569533b/)   [![Steven holt headshot](https://info.obsglobal.com/hs-fs/hubfs/Steven%20holt%20headshot.png?width=202&height=202&name=Steven%20holt%20headshot.png)](https://www.linkedin.com/in/chris-theriault-a569533b/) Steven Holt Consultant Data Services[connect@obsglobal.com](mailto:connect@obsglobal.com)   ![Bruce Bracke](https://info.obsglobal.com/hs-fs/hubfs/Bruce%20Bracke.png?width=202&height=202&name=Bruce%20Bracke.png) Bruce Bracken Territory Sales Leader, Eastern Canada Enterprise Sales [bbracken@obsglobal.com](mailto:bbracken@obsglobal.com) [![linkedin ](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/linkedin%20hubspot%20footer%20icon.png?width=29&height=29&name=linkedin%20hubspot%20footer%20icon.png) ](https://www.linkedin.com/in/brucebracken/)   - [Our Company](https://www.obsglobal.com/our-company) - [Our Executive Team](https://www.obsglobal.com/executive-team) - [Partners & Clients](https://www.obsglobal.com/partners-and-clients) - [Events](https://www.obsglobal.com/events-2) - [News](https://www.obsglobal.com/blog-2) - [Blog](https://info.obsglobal.com/blog) - [Working at Online](https://www.obsglobal.com/working-at-online) - [Available Positions](https://www.obsglobal.com/job-openings) - [Locations](https://www.obsglobal.com/locations) - [Contact Us](https://www.obsglobal.com/contact-us) [![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/glassdoor%20hubspot%20footer%20icon.png?width=16&name=glassdoor%20hubspot%20footer%20icon.png)](https://www.glassdoor.ca/Overview/Working-at-Online-Business-Systems-EI_IE373050.11,34.htm)[![](https://info.obsglobal.com/hs-fs/hubfs/youtube-icon.png?width=16&name=youtube-icon.png)](https://www.youtube.com/channel/UCpB4PnAD2VGv9mb0jwaSl-Q) [![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/facebook%20hubspot%20footer%20icon.png?width=16&name=facebook%20hubspot%20footer%20icon.png)](https://www.facebook.com/Online-Business-Systems-Explore-Innovate-Lead-113440482070083/) [![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/linkedin%20hubspot%20footer%20icon.png?width=16&name=linkedin%20hubspot%20footer%20icon.png)](https://www.linkedin.com/company/online-business-systems) [![twitter final](https://info.obsglobal.com/hs-fs/hubfs/twitter%20final.png?width=19&height=19&name=twitter%20final.png)](https://x.com/obs_global)[![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/insta%20hubspot%20footer%20icon.png?width=16&name=insta%20hubspot%20footer%20icon.png)](http://www.instagram.com/obs_global/) Copyright © 2025 Online Business Systems - [Privacy Policy](https://www.obsglobal.com/privacy-policy/) - [Accessibility Policy](https://www.obsglobal.com/accessibility-policy/) ![](https://px.ads.linkedin.com/collect/?pid=650121&fmt=gif)