--- title: Employee Experience --- [![Online Business Systems](https://info.obsglobal.com/hubfs/RGB_online%20-%20Light.png)](https://www.obsglobal.com) Toggle navigation About ![](https://info.obsglobal.com/hubfs/About-Our_Approach.png) ###### Our Company ![](https://info.obsglobal.com/hubfs/Our-Community-Icon.png) ###### Our Community ![](https://info.obsglobal.com/hubfs/Untitled%20design%20(27).png) ###### Executive team ![](https://info.obsglobal.com/hubfs/About-Partners.png) ###### Partners & Clients ![](https://info.obsglobal.com/hubfs/NEWS2.png) ###### News & Events Solutions ![](https://info.obsglobal.com/hubfs/Bulb_Brain.png) ###### Innovation Lab ![](https://info.obsglobal.com/hubfs/iSecOps-Menu-Icon-1.png) ###### iSecOps ![](https://info.obsglobal.com/hubfs/CX%20Solutions%20Icon.png) ###### Customer Experience ![](https://info.obsglobal.com/hubfs/Untitled%20design%20(25).png) ###### Agile Transformation ![](https://info.obsglobal.com/hubfs/b2b%20ecommerce%20icon.png) ###### 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[Contact Center Consulting,](https://www.obsglobal.com/digital-transformation/customer-engagement/contact-center-consulting) [Conversational AI](https://www.obsglobal.com/digital-transformation/customer-engagement/conversational-ai) ![2020-02-26-16_37_40-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_37_40-Clipboard.png) ##### Business and Technical Consulting [Organizational Change Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Project Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Quality Assurance,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Application Development and Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Systems Integration,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Cloud Deployment](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) ### CYBERSECURITY ![2020-02-26-16_38_37-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_37-Clipboard.png) ##### Security Advisory Services [Virtual C-Suite Advisory,](https://www.obsglobal.com/cybersecurity/cs-advisory-services/vciso)[Security Program Management](http://obsglobal.com/cybersecurity/security-advisory-services/security-program-management/) ![2020-02-26-16_38_23-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_23-Clipboard.png) ##### Assessment Services [Risk & Privacy Readiness Assessment,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-assessment)[Risk & Privacy Readiness Remediation,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-remediation)[HIPAA Assessments,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/)[PCI Assessments](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-assessment-pci/)[,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/) ![2020-02-26-16_38_09-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_09-Clipboard.png) ##### Technical Security Services [Penetration Testing – Network,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Wireless,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Web & App,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Red Teaming,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Social Engineering,](https://www.obsglobal.com/cybersecurity/technical-security-services/social-engineering)[Secure Code Analysis & Review](https://www.obsglobal.com/cybersecurity/technical-security-services/secure-code-review) ![RSP Health-Color Thin](https://info.obsglobal.com/hubfs/RSP%20Health-Color%20Thin.png) ##### [RSP Health](https://www.obsglobal.com/cybersecurity/security-advisory-services) [Risk Management Program](https://www.obsglobal.com/cybersecurity/rsp-health/), [HITRUST Readiness](https://www.obsglobal.com/cybersecurity/rsp-health/), [HIPAA Compliance](https://www.obsglobal.com/cybersecurity/rsp-health/) Careers ![](https://info.obsglobal.com/hubfs/Careers-Available_Positions.png) ###### CURRENT OPENINGS ![](https://info.obsglobal.com/hubfs/Careers_Working_At-Online.png) ###### OUR CULTURE ![](https://info.obsglobal.com/hubfs/Our-Benefits1.png) ###### OUR BENEFITS ![](https://info.obsglobal.com/hubfs/Address.png) ###### CULTURE CREDO Insights ![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95c0032155.png) ###### Blog ![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95abfe8bd6.png) ###### Resource Center Contact ![](https://info.obsglobal.com/hubfs/ContactUs_Contact-Us-Form.png) ###### Contact Us ![](https://info.obsglobal.com/hubfs/ContactUs-Locations.png) ###### Locations About ![](https://info.obsglobal.com/hubfs/About-Our_Approach.png) ###### Our Company ![](https://info.obsglobal.com/hubfs/Our-Community-Icon.png) ###### Our Community ![](https://info.obsglobal.com/hubfs/Untitled%20design%20(27).png) ###### Executive team ![](https://info.obsglobal.com/hubfs/About-Partners.png) ###### Partners & Clients ![](https://info.obsglobal.com/hubfs/NEWS2.png) ###### News & Events Solutions ![](https://info.obsglobal.com/hubfs/Bulb_Brain.png) ###### Innovation Lab ![](https://info.obsglobal.com/hubfs/iSecOps-Menu-Icon-1.png) ###### iSecOps ![](https://info.obsglobal.com/hubfs/CX%20Solutions%20Icon.png) ###### Customer Experience ![](https://info.obsglobal.com/hubfs/Untitled%20design%20(25).png) ###### Agile Transformation ![](https://info.obsglobal.com/hubfs/b2b%20ecommerce%20icon.png) ###### B2B eCommerce Services ### DIGITAL TRANSFORMATION ![dig-trans-cons-1](https://info.obsglobal.com/hubfs/dig-trans-cons-1.png) ##### Digital Advisory Services [Assessment,](https://www.obsglobal.com/digital-transformation/digital-advisory-services/assessment/)[Strategy & Roadmap,](https://www.obsglobal.com/digital-transformation/digital-advisory-services/strategy-roadmap)[Enterprise Performance Management](https://www.obsglobal.com/digital-transformation/digital-advisory-services/enterprise-performance-management/) ![dig-studio](https://info.obsglobal.com/hubfs/dig-prod-dev.png) ##### Digital Studio [Product Discovery,](https://www.obsglobal.com/digital-transformation/digital-studio) [Epic Architecture,](https://www.obsglobal.com/digital-transformation/digital-studio)[Epic Development,](https://www.obsglobal.com/digital-transformation/digital-studio) [Epic Learning,](https://www.obsglobal.com/digital-transformation/digital-studio) ![salesforce-1](https://info.obsglobal.com/hubfs/salesforce-1.png) ##### Salesforce [Service Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/)[Sales Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/) [Community Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/) [Lightening Enablement,](https://www.obsglobal.com/digital-transformation/salesforce/) [MuleSoft Integration](https://www.obsglobal.com/digital-transformation/salesforce/) ![2020-02-26-16_37_21-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_37_21-Clipboard.png) ##### Service Management [IT Service Management,](https://www.obsglobal.com/digital-transformation/service-management/itsm/) [Business Service Management,](https://www.obsglobal.com/digital-transformation/service-management/#business_service_management)[Integrated Security Operations](https://www.obsglobal.com/isecops/) ![dig-adv](https://info.obsglobal.com/hubfs/dig-adv.png) ##### Customer Engagement [Contact Center Consulting,](https://www.obsglobal.com/digital-transformation/customer-engagement/contact-center-consulting) [Conversational AI](https://www.obsglobal.com/digital-transformation/customer-engagement/conversational-ai) ![2020-02-26-16_37_40-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_37_40-Clipboard.png) ##### Business and Technical Consulting [Organizational Change Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Project Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Quality Assurance,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Application Development and Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Systems Integration,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Cloud Deployment](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) ### CYBERSECURITY ![2020-02-26-16_38_37-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_37-Clipboard.png) ##### Security Advisory Services [Virtual C-Suite Advisory,](https://www.obsglobal.com/cybersecurity/cs-advisory-services/vciso)[Security Program Management](http://obsglobal.com/cybersecurity/security-advisory-services/security-program-management/) ![2020-02-26-16_38_23-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_23-Clipboard.png) ##### Assessment Services [Risk & Privacy Readiness Assessment,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-assessment)[Risk & Privacy Readiness Remediation,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-remediation)[HIPAA Assessments,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/)[PCI Assessments](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-assessment-pci/)[,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/) ![2020-02-26-16_38_09-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_09-Clipboard.png) ##### Technical Security Services [Penetration Testing – Network,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Wireless,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Web & App,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Red Teaming,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Social Engineering,](https://www.obsglobal.com/cybersecurity/technical-security-services/social-engineering)[Secure Code Analysis & Review](https://www.obsglobal.com/cybersecurity/technical-security-services/secure-code-review) ![RSP Health-Color Thin](https://info.obsglobal.com/hubfs/RSP%20Health-Color%20Thin.png) ##### [RSP Health](https://www.obsglobal.com/cybersecurity/security-advisory-services) [Risk Management Program](https://www.obsglobal.com/cybersecurity/rsp-health/), [HITRUST Readiness](https://www.obsglobal.com/cybersecurity/rsp-health/), [HIPAA Compliance](https://www.obsglobal.com/cybersecurity/rsp-health/) Careers ![](https://info.obsglobal.com/hubfs/Careers-Available_Positions.png) ###### CURRENT OPENINGS ![](https://info.obsglobal.com/hubfs/Careers_Working_At-Online.png) ###### OUR CULTURE ![](https://info.obsglobal.com/hubfs/Our-Benefits1.png) ###### OUR BENEFITS ![](https://info.obsglobal.com/hubfs/Address.png) ###### CULTURE CREDO Insights ![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95c0032155.png) ###### Blog ![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95abfe8bd6.png) ###### Resource Center Contact ![](https://info.obsglobal.com/hubfs/ContactUs_Contact-Us-Form.png) ###### Contact Us ![](https://info.obsglobal.com/hubfs/ContactUs-Locations.png) ###### Locations × # EMPLOYEE EXPERIENCE   ## EXPERIENCE MATTERS ![BMC-300x150](https://info.obsglobal.com/hs-fs/hubfs/social-suggested-images/BMC-300x150.png?width=300&name=BMC-300x150.png) ###### The workplace has changed. Organizations are trying to balance how they manage a hybrid work environment, increase employee retention, ensure optimal productivity, and attract top-tier talent. The need to improve the employee experience and measure employee well-being has never been more important. ###### By using a combination of Business Workflow and Digital Workplace, we can help you create a customized employee experience program that extends the value of the inherent request system by enabling key employee activities and provides a view of the engagement process back to your leadership team.    ## RETENTION ![Retention a](https://info.obsglobal.com/hubfs/Retention%20a.svg) Experience lower than market attrition rates via a modern employee experience. ## ATTRACTION ![Attraction](https://info.obsglobal.com/hubfs/Attraction.svg) Free up top talent to work on key innovation projects that create opportunities for corporate and professional growth. ## EMPLOYEE SATISFACTION ![Satisfaction](https://info.obsglobal.com/hubfs/Satisfaction.svg) Self-service gets employees the answers they need to stay productive, improving morale and strengthening the corporate brand.     ### OUR APPROACH Every Employee Experience Program is unique. We do not believe in “one size fits all” and as a result, our approach is based on supporting each of our clients with tools and best practices that work, while customizing them to truly support the organization.  ![Asset 1@3x](https://info.obsglobal.com/hs-fs/hubfs/Asset%201@3x.png?width=302&height=74&name=Asset%201@3x.png)            ###### We look at every Employee Experience Program from three dimensions: ###### **SEE -** What information do you have already, how will you measure experience, and what are the dashboards needed to enable the organization to take action? ###### HEAR - How do you collect information, requests, and feedback from your employees – what are they telling you? ##### DO - How can you better enable your employees to help them be productive and more effective once you have their feedback? ## ![Online IT - EX and OCM](https://info.obsglobal.com/hs-fs/hubfs/Online%20IT%20-%20EX%20and%20OCM.jpg?width=379&height=507&name=Online%20IT%20-%20EX%20and%20OCM.jpg)   ### Understanding the impact of change is critical as you connect with your employees. We’ve found integrating Organizational Change Management (OCM) throughout employee experience initiatives is the secret to connecting with your employees and understanding what truly matters to them.  Check out the story of how one IT department used OCM to not only connect with their employees but transform how they delivered IT Services. [![Download](https://no-cache.hubspot.com/cta/default/2140526/a4a6482e-bce4-4980-b42c-3859090263a0.png)](https://cta-redirect.hubspot.com/cta/redirect/2140526/a4a6482e-bce4-4980-b42c-3859090263a0)   #### Interested in learning more? We would love to show you how the BMC platform can be leveraged to improve your employees' experience. Request a demo by completing the form and one of our teammates will reach out to you to schedule a 20-minute overview call.           - [Our Company](https://www.obsglobal.com/our-company) - [Our Executive Team](https://www.obsglobal.com/executive-team) - [Partners & Clients](https://www.obsglobal.com/partners-and-clients) - [Events](https://www.obsglobal.com/events-2) - [News](https://www.obsglobal.com/blog-2) - [Blog](https://info.obsglobal.com/blog) - [Working at Online](https://www.obsglobal.com/working-at-online) - [Available Positions](https://www.obsglobal.com/job-openings) - [Locations](https://www.obsglobal.com/locations) - [Contact Us](https://www.obsglobal.com/contact-us) [![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/glassdoor%20hubspot%20footer%20icon.png?width=16&name=glassdoor%20hubspot%20footer%20icon.png)](https://www.glassdoor.ca/Overview/Working-at-Online-Business-Systems-EI_IE373050.11,34.htm)[![](https://info.obsglobal.com/hs-fs/hubfs/youtube-icon.png?width=16&name=youtube-icon.png)](https://www.youtube.com/channel/UCpB4PnAD2VGv9mb0jwaSl-Q) [![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/facebook%20hubspot%20footer%20icon.png?width=16&name=facebook%20hubspot%20footer%20icon.png)](https://www.facebook.com/Online-Business-Systems-Explore-Innovate-Lead-113440482070083/) [![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/linkedin%20hubspot%20footer%20icon.png?width=16&name=linkedin%20hubspot%20footer%20icon.png)](https://www.linkedin.com/company/online-business-systems) [![twitter final](https://info.obsglobal.com/hs-fs/hubfs/twitter%20final.png?width=19&height=19&name=twitter%20final.png)](https://x.com/obs_global)[![](https://info.obsglobal.com/hs-fs/hubfs/Hubspot%20footer%20social%20media%20icons/insta%20hubspot%20footer%20icon.png?width=16&name=insta%20hubspot%20footer%20icon.png)](http://www.instagram.com/obs_global/) Copyright © 2025 Online Business Systems - [Privacy Policy](https://www.obsglobal.com/privacy-policy/) - [Accessibility Policy](https://www.obsglobal.com/accessibility-policy/) ![](https://px.ads.linkedin.com/collect/?pid=650121&fmt=gif)