Artificial Intelligence GenAI Enterprise AI

In a business climate where every tech conversation includes AI, decision-makers are often left asking: Where do we start, what actually works, and how do we avoid the hype? Online Business...

Artificial Intelligence Cybersecurity AI Online Business Systems Code Business Intelligence LLM OBS Global

The 'Vibe Code' shift promises to outsource code generation behind conversational text interfaces. We don’t know what security impacts will be felt by making this shift, but we can use the...

Many organizations are reevaluating how they manage customer interactions. Traditional contact centers hosted on-premise often come with limitations related to hardware, manual upgrades,...

Artificial Intelligence AI GenAI vCAIO Virtual Chief AI Officer

As AI continues to disrupt industries at an incredible rate, enterprise leaders are grappling with a paradox: the urgent need to leverage AI while managing its complex risks. Enter the...

Digital Transformation AI software development GenAI cursor Grok4

“This article is 100% organic and has been untouched by AI.” “Software is eating the world”– Marc Andreesen, 2011 Marc Andreesen’s famous quote foresaw the rise of...

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In my previous post, “User Stories as the Gateway to Effective Design”, I focused on how strong user stories translate user intent into actionable requirements, capturing not just what...

Cybersecurity Online Business Systems Security Operations table top table top exercise OBS Global Breach preparation Incident Response

In today's rapidly evolving cyber threat landscape, organizations must be prepared to handle security incidents efficiently and effectively. One of the most valuable tools for strengthening...

Digital Experience Customer Experience Digital Studio Digital Product Development Product Design Service Design

It should’ve taken five minutes. All Alex wanted to do was book a routine doctor’s appointment. He logged into the clinic’s website, filled out the form, selected a time for the following...

Microsoft IT Modernization semantic model TMDL Microsoft Fabric

Let’s face it - when most teams talk about modernization, the focus tends to land on infrastructure upgrades, cloud migrations, or reworking legacy applications. But here’s the thing: your...

Cybersecurity Online Business Systems PCI Community Security Advisory OBS Global RSAC2025 BSides securityweekly

At Online Business Systems (OBS), we believe that expertise should be lived, shared, and celebrated. Jeff Man is a vital part of our Cybersecurity team—bringing over 40 years of frontline...

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I've sat through enough board meetings to recognize when eyes start glazing over. Mention "regulatory landscape" and watch executives suddenly discover urgent emails on their phones. But...

salesforce salesforce managed services Data Strategy Data Protection

Data migration is a critical process that involves transferring data between data repositories while ensuring accuracy, security, and compliance. However, data migration is not without...