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Cloud Deplyoment Cloud AWS Cloud Data Analysis cloud service Cloud Migration data warehouse on-prem platform-as-a-service

Data Warehouses: From On-Prem to the Cloud
By Dipanjan Munshi & Jamie Michie on June 25, 2024

As organizations strive to harness the full potential of their data, the migration of data warehouses from on-premises infrastructure to cloud environments has become a pivotal strategy. ...

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Cloud Computing Risk Assessments AWS AWS Cloud cloud service Caas cloud security GCP

3 Ways to Navigate the Complexities of Modern Cloud Security
By Adam Krieger on June 25, 2024

Integrating with a Cloud Service Provider (CSP) can be one of the most significant relationships your organization will manage. While CSPs provide services that support your security...

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Customer Experience Contact Centers Artificial Intelligence AI Customer Engagement Cloud Employee Experience IVA Five9 Generative AI

How Cloud-Based AI Solutions are Transforming Customer Service
By Customer Engagement Team on June 25, 2024

If you or your organization are looking for ways to improve your customer service and boost satisfaction, you have landed in the right place.

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Microsoft Data Analytics Data Reporting Data Analysis Data Fabric MS Fabric

Use Cases of Microsoft Fabric: A Seamless Solution for Data Analytics
By Amir Golzadeh and Natalia Borbon on June 19, 2024

With the rapid development of cloud data technology, businesses are increasingly enhancing the value of their data by taking advantage of the latest features and tools available in the...

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Change is...Good? A Fresh Approach to Offensive Security
By Mark Van Patten on June 13, 2024

"The Only Constant is Change..." That old adage is not only true but also the challenge of every network technician, administrator, manager, and CTO. With the goal of maintaining and...

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Customer Experience CX Customer Engagement

5 Insights to Improve Your Customer Experience (CX) from Online's CTO
By Tim Siemens on May 28, 2024

Over the past few years, the concept of Customer Experience (CX) has undergone a significant transformation. We've seen a shift driven largely by technological advancements and the rapid...

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CX salesforce salesforce einstein Salesforce Marketing Cloud

Your Digital Experience and Marketing are Missing the Mark
By Salesforce Practice Team on May 28, 2024

Are you struggling to make a lasting impression on your customers in a crowded digital marketplace?

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Change Management Digital Transformation Strategy OCM organizational change management

OCM as a Driver of Strategic Outcomes
By David Tenjo on May 24, 2024

Change management and business strategy are intrinsically linked in ensuring organizational success and sustainability. An organization’s digital transformation often includes rapid...

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Microsoft azure Data and Analytics Data Analysis Data Fabric MS Fabric Data Services

Data Engineering and Analytics with Microsoft Fabric: A Game-Changer
By Amir Golzadeh & Natalie Borbon on May 13, 2024

In the fast-paced world of data-driven decision-making, organizations are continually searching for innovative solutions to streamline data management and analysis. Enter Microsoft Fabric,...

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Data Trends Data Reporting Data Analysis Data Driven Data Strategy

The Data-Driven Organization: Part Two
By Jeff Friesen on April 22, 2024

In Part One of this blog, we discussed the rising importance of Generative AI (Gen AI) and its role in propelling data and AI to the forefront of organizational strategy. It emphasized that...

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Data and Analytics #GenerativeAI Data Analytics Data Analysis Data Driven Data Strategy

The Data-Driven Organization: Part One
By Jeff Friesen on March 27, 2024

While Data and AI are certainly not new topics or services, the excitement around Generative AI over the last year has launched these topics into the forefront of most organization’s...

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Risk Assessments Artificial Intelligence AI Innovation Lab Data Trends ChatGPT Data Reporting Data Analysis Generative AI

Avoiding Pitfalls in AI Adoption
By Brian Spisak & Ali Farnsworth on February 20, 2024

There are many pitfalls to watch out for, like the risk of using bad data (which leads to bad outcomes) or jumping on new trends without a clear plan. In this blog we want to share how to...

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