Cybersecurity Cyber Monday email scam cybersecurity awareness

With the holiday season fast-approaching, cybercriminals are escalating their approaches to prey on busy, distracted, and unsuspecting consumers.  A few weeks back, you may have seen an...

Digital Transformation Customer Experience B2B B2BCommerce Business Intelligence Data and Analytics Enterprise Systems Vitality

Over the last few years, I have had the opportunity to work with clients at the earlystages of their digital transformation journey. My team is often asked to come inand help work through...

Security Cybersecurity Security Breach Data Privacy Healthcare HIPAA Infosecurity New York Times Compromise NERC Telehealth table top exercise

The Healthcare Industry IS a Target In response to what we see happening around us, Online's Cybersecurity Health team has designed Tabletop Exercises specifically for Health Centers,...

Application Development UX User Experience Apps Myspace

  The year is 1999. Your favourite band released a new tune on the radio. How many kids would you have to babysit to afford an album? So you check out their MySpace page for new tracks. You...

Contact Centers IVA intelligent virtual agents agent attrition LinkedIn

You don’t have to scroll very far on LinkedIn, Forbes, or The Economist to hear about the doom and gloom of The Great Resignation. 74% of full-time employees are planning to quit their jobs...

eCommerce B2B B2BCommerce eComm Ecommerce Adoption

When it comes to eCommerce, there are a wide range of industries and subsequent products that can be obtained online. There are also misconceptions about what will perform better than...

Security PCIDSS4.0

What could possibly go wrong with calling out a non-compliant status, or “In Place with Remediation,” on your Attestation of Compliance? Do you have a storm brewing you are yet aware of?

salesforce Sales Salesforce CPQ

Recently I read an article that suggested that 66% of a sales rep’s time is spent on things other than selling (and no, the remaining 44% isn’t spent on the golf course!).  The article goes...

augmented reality metaverse Unity Blender XR Decentraland Ready Player One Roblox Sword Art Online fortnite Matthew Ball AWS Cloud

I’ve been tasked with describing the Metaverse to you in a 5-minute read. Defining the Metaverse is something that we could probably sit, discuss and debate for the next 5 days so this ask...

Security Cybersecurity Security Breach Data Privacy HIPAA Infosecurity Redteaming Boeing New York Times Compromise NERC PCIDSS

** Republished from March 2020, with updates **With many employees returning to the office this summer, attentive IT leaders are worried that employees may have picked up bad cybersecurity...

Project Management Quality Assurance Asset Management Cloud salesforce Business Intelligence KPI AppExchange ISO 9000

Technology enables all kinds of great things. It has changed the way we communicate, the way we shop and how we conduct business. Most companies today are keen to adopt new technology, but...

Cybersecurity Finance CISO vCISO SEC Information Systems C-Suite Government

A couple of months ago, the SEC (US Securities and Exchange Commission, not the collegiate sports conference) announced proposed changes that will impact all companies. In short, all...