Microsoft Contact Centers azure GenAI application managed services OpenAI

At Online, we are always on the lookout for innovative solutions to enhance operational efficiency and accuracy for our clients. Recently, we embarked on an exciting project to streamline...

conversational ai azure Enterprise AWS GenAI OpenAI

The rise of AI-powered chat applications like ChatGPT has executives and tech leaders buzzing about automation, efficiency, and the future of business applications. But here’s the hard...

Digital Transformation Strategy Roadmap Digital Advisory Services digital strategy & roadmap

Every great journey starts with two essentials: a destination and a way to get there. In the world of digital transformation, your destination is your organizational goals, and the digital...

Digital Transformation Business Consulting compliance Strategy and Roadmap data IT Modernization Phased Modernization

For many organizations, modernization isn’t about making a massive leap overnight - it’s about taking intentional, well-structured steps forward. A phased approach balances the need for...

Data Analytics Data Analysis Data Driven Dashboard data democratization role-based access controls RBAC

Does this scenario sound familiar? The executive team at Sunrise Bank Corporation was at a breaking point. Despite investing in a cutting-edge data platform, they felt stuck—waiting days...

PCI Online Business Systems PCIDSS PCI Assessment PCI Requirements OBS Global PCI DSS

Recently, I wrote about the last minute ‘course correction’, from the PCI SSC regarding SAQ A requirements and eligibility. Many questions arose when they dropped the 6.4.3/11.6.1...

Digital Experience Digital Studio Product Innovation Digital Product Development Product Design digital products

The New Reality of Business Digital transformation isn’t just a buzzword; it’s the backbone of modern success. For SaaS companies, adapting to rapid technological evolution is no longer...

PCI Online Business Systems PCIDSS PCI Assessment PCI Requirements OBS Global PCI DSS

If you have always filed an SAQ A to maintain PCI compliance, recent 11th hour changes may have upended your world, or at least your ability to maintain PCI compliance. Requirements have...

Business Transformation Change Management Digital Transformation Online Business Systems organizational change management OBS Global Organizational change Business strategy corporate culture best practices Process Improvement

In the age of relentless transformation and change, organizations face daily challenges as they adapt to evolving business landscapes. From technological advancements to structural...

Digital Studio ERP custom ERP Enterprise Resource Planning custom software

With increasing competition, globalization and customer demands for faster turnaround times, businesses are constantly seeking ways to streamline operations, improve efficiency, and gain a...

Security Service Management Digital Transformation Contact Centers PCI Cybersecurity AI Ransomware Redteaming salesforce Healthcare Security PCI Assessment virtual agents Interaction Design SecOps B2B B2BCommerce isecops metaverse PCI DSS v4.0 Salesforce CPQ OBS Global

Thank you for engaging with our blogs and helping us amplify the voices of Onliners! Your interest and interaction have allowed us to share valuable insights and thought leadership with an...

HappyHolidays Festive Thank you

As 2024 comes to a close, we’re celebrating the holiday season as a time to reflect, recharge, and celebrate. It’s a moment to acknowledge the journey we’ve all been on this year and share...