--- title: Digital Forensics & Incident Response description: Online Business Systems, empowers your organization to face threats head-on. Leverage our elite cyber threat intelligence and global visibility to proactively prepare, effectively respond, and swiftly recover from even the most complex security incidents. image: https://info.obsglobal.com/hubfs/RSP%20-%20Digital%20Forensics%20and%20Incident%20Response%20-%20Featured.png --- [![Online Business Systems](https://info.obsglobal.com/hubfs/OBS%20+%20CGI%20LOGO%203.png)](https://www.obsglobal.com) Toggle navigation About ![](https://info.obsglobal.com/hubfs/About-Our_Approach.png) ###### Our Company ![](https://info.obsglobal.com/hubfs/Our-Community-Icon.png) ###### Our Community ![](https://info.obsglobal.com/hubfs/Executive-Team-Icon.png) ###### Executive team ![](https://info.obsglobal.com/hubfs/About-Partners.png) ###### Partners & Clients ![](https://info.obsglobal.com/hubfs/Imported%20sitepage%20images/About-News.png) ###### News ![](https://info.obsglobal.com/hubfs/Imported%20sitepage%20images/About-Events.png) ###### Events Services ### [DIGITAL 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Management](http://obsglobal.com/cybersecurity/security-advisory-services/security-program-management/)                                            [Digital Forensics & Incident Response (DFIR)](https://info.obsglobal.com/digital-forensics-incident-response) ![2020-02-26-16_38_23-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_23-Clipboard.png) ##### [Assessment Services](https://www.obsglobal.com/cybersecurity/assessment-services) [PCI Compliance and Assessment](https://www.obsglobal.com/compliance-assessment-pci) Third-Party Risk Assurance [Risk & Privacy Readiness Assessment and Remediation](https://www.obsglobal.com/cybersecurity/assessment-services) Compliance and Assessments: ISO, NIST, SOC, GDPR ![2020-02-26-16_38_09-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_09-Clipboard.png) ##### [Offensive Security Services](https://www.obsglobal.com/cybersecurity/offensive-security-services) [Penetration Testing – 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Center Consulting,](https://www.obsglobal.com/digital-transformation/customer-engagement/contact-center-consulting) [Five9,](https://www.obsglobal.com/partners-and-clients/five9/) [Contact Center as a Service (CCaaS),](https://www.obsglobal.com/contact-center-as-a-service-ccaas/) [Conversational AI](https://www.obsglobal.com/digital-transformation/customer-engagement/conversational-ai) ![Business and Technical Consulting](https://info.obsglobal.com/hubfs/2020-02-26-16_37_40-Clipboard.png) ##### [Business and Technical Consulting](https://www.obsglobal.com/digital-transformation/business-and-technical-consulting) [Project Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Quality Assurance  Development & AMS,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Systems Integration,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Cloud Deployment,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Infrastructure Managed Services](https://www.obsglobal.com/digital-transformation/business-technical-consulting/infrastructure-managed-services/) ![Data Services](https://info.obsglobal.com/hubfs/DataServices-icon.png) ##### [Data Services](https://www.obsglobal.com/digital-transformation/data-services/) [Data Engineering & Architecture,](https://www.obsglobal.com/digital-transformation/data-services/)[Data Management & Governance,](https://www.obsglobal.com/digital-transformation/data-services/)[Data Analytics & Reporting](https://www.obsglobal.com/digital-transformation/data-services/) ![ai-sparkle](https://info.obsglobal.com/hubfs/ai-sparkle.png) ##### [Artificial Intelligence](https://www.obsglobal.com) [GenAI](https://www.obsglobal.com/gen-ai), [GenAI Workshops,](https://info.obsglobal.com/gen-ai-workshop-registration) [Document Intelligence](https://www.obsglobal.com/innovation-lab/document-intelligence) ### [CYBERSECURITY](https://www.obsglobal.com/cybersecurity) ![2020-02-26-16_38_37-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_37-Clipboard.png) ##### [Security Advisory Services](https://www.obsglobal.com/cybersecurity/security-advisory-services) [CISO Services](https://www.obsglobal.com/cybersecurity/security-advisory-services/vciso/) [Security Program Management](http://obsglobal.com/cybersecurity/security-advisory-services/security-program-management/)                                            [Digital Forensics & Incident Response (DFIR)](https://info.obsglobal.com/digital-forensics-incident-response) ![2020-02-26-16_38_23-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_23-Clipboard.png) ##### [Assessment Services](https://www.obsglobal.com/cybersecurity/assessment-services) [PCI Compliance and Assessment](https://www.obsglobal.com/compliance-assessment-pci) Third-Party Risk Assurance [Risk & Privacy Readiness Assessment and Remediation](https://www.obsglobal.com/cybersecurity/assessment-services) Compliance and Assessments: ISO, NIST, SOC, GDPR ![2020-02-26-16_38_09-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_09-Clipboard.png) ##### [Offensive Security Services](https://www.obsglobal.com/cybersecurity/offensive-security-services) [Penetration Testing – Network](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Wireless](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Web & App](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Red Teaming](https://www.obsglobal.com/cybersecurity/offensive-security-services/penetration-testing) [Social Engineering](https://www.obsglobal.com/cybersecurity/offensive-security-services#social_engineering) [Secure Code Analysis & Review](https://www.obsglobal.com/cybersecurity/offensive-security-services#secure_code_analysis_and_review) [Vulnerability Assessment](https://www.obsglobal.com/cybersecurity/offensive-security-services/vulnerability-assessment/) [Autonomous & Continuous Testing](https://info.obsglobal.com/autonomous-continuous-testing) ![RSP Health-Color Thin](https://info.obsglobal.com/hubfs/RSP%20Health-Color%20Thin.png) ##### [Healthcare Cybersecurity](https://www.obsglobal.com/cybersecurity/rsp-health/) [Risk Management Program](https://www.obsglobal.com/cybersecurity/health-cybersecurity/) [HITRUST Readiness](https://www.obsglobal.com/cybersecurity/health-cybersecurity/) [HIPAA Compliance](https://www.obsglobal.com/cybersecurity/health-cybersecurity/) ![CloudSecurity_icon_WP-jm](https://info.obsglobal.com/hubfs/CloudSecurity_icon_WP-jm.png) ##### [Cloud Security Services](https://www.obsglobal.com/cybersecurity/cloud-security-services/) [Cloud Security Advisory](https://www.obsglobal.com/cybersecurity/cloud-security-services) [Cloud Security Engineering](https://www.obsglobal.com/cybersecurity/cloud-security-services) [Cloud Security Assessment (FedRAMP/StateRAMP)](https://www.obsglobal.com/cybersecurity/cloud-security-services) Innovation ![](https://info.obsglobal.com/hubfs/Bulb_Brain.png) ###### Innovation Lab Careers ![](https://info.obsglobal.com/hubfs/Careers-Available_Positions.png) ###### CURRENT OPENINGS ![](https://info.obsglobal.com/hubfs/Careers_Working_At-Online.png) ###### OUR CULTURE ![](https://info.obsglobal.com/hubfs/Our-Benefits1.png) ###### OUR BENEFITS ![](https://info.obsglobal.com/hubfs/Address.png) ###### CULTURE CREDO Insights ![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95c0032155.png) ###### Blog ![](https://info.obsglobal.com/hubfs/CX%20Solutions%20Icon.png) ###### Customer Experience ![](https://info.obsglobal.com/hubfs/Agile%20Transformation%20Mega%20Menu%20Icon.png) ###### Agile Transformation 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Swift Recovery. Minimize impact and restore operations fast with our DFIR services #### Immediate Assistance 1-866-MSS-7472 #### [![24/7 Incident Response](https://no-cache.hubspot.com/cta/default/2140526/interactive-185583209094.png)](https://info.obsglobal.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKYS%2FbN2cSa8NF7wfpdKU%2BBLq%2FJRu1apHpnD1RT%2BGjfGtoS%2FhnMDgFAa%2FY5BUPya6xTk3EnUa4chboRt%2F%2FjZnhmD0gRQj4BeyO8ndfCnD5Gcsqm%2Bcxq8bpzOeLaBtWdKV%2Fxy%2FRFBgku5WViGJCtVsX%2FppfoQvwUqZdj8AOQbGmLwQ9p7y%2FTdUb4oWm50ae99DhRQh1pt1%2BBbDoll9A8BPxZTuswEmBxSWDzbA%3D%3D&webInteractiveContentId=185583209094&portalId=2140526) ## What We Offer --- ## Contact us directly at [SOC.MSS@cgi.com](mailto:SOC.MSS@cgi.com) ## Our team of DFIR experts is equipped with cutting-edge tools and techniques to handle the most complex cybersecurity incidents. With extensive experience in various types of cyber threats, we ensure a rapid and effective response to any security event.  We Offer You Comprehensive Planning & Analysis Develop a proven response plan tailored to your specific needs, ensuring clear priorities and order during a crisis. 24/7 Emergency Response Our highly trained team deploys rapidly to contain the breach, minimize damage, and recover compromised data. Thorough Forensic Investigation We gather irrefutable evidence for legal action and identify vulnerabilities to prevent future attacks. ![RSP - Website Image - DFIR in Action](https://info.obsglobal.com/hs-fs/hubfs/RSP%20-%20Website%20Image%20-%20DFIR%20in%20Action.png?width=800&height=500&name=RSP%20-%20Website%20Image%20-%20DFIR%20in%20Action.png "RSP - Website Image - DFIR in Action") ## Experienced & Certified DFIR Services  --- ## Cybersecurity threats escalate quickly. A strong Incident Response Service ensures swift action to minimize damage and restore normal operations ![RSP - Incident Response Services - Graphic Image](https://info.obsglobal.com/hs-fs/hubfs/RSP%20-%20Incident%20Response%20Services%20-%20Graphic%20Image.png?width=1024&height=768&name=RSP%20-%20Incident%20Response%20Services%20-%20Graphic%20Image.png "RSP - Incident Response Services - Graphic Image") Experiencing a Breach? [![24/7 Incident Response](https://no-cache.hubspot.com/cta/default/2140526/interactive-185583209094.png)](https://info.obsglobal.com/hs/cta/wi/redirect?encryptedPayload=AVxigLKYS%2FbN2cSa8NF7wfpdKU%2BBLq%2FJRu1apHpnD1RT%2BGjfGtoS%2FhnMDgFAa%2FY5BUPya6xTk3EnUa4chboRt%2F%2FjZnhmD0gRQj4BeyO8ndfCnD5Gcsqm%2Bcxq8bpzOeLaBtWdKV%2Fxy%2FRFBgku5WViGJCtVsX%2FppfoQvwUqZdj8AOQbGmLwQ9p7y%2FTdUb4oWm50ae99DhRQh1pt1%2BBbDoll9A8BPxZTuswEmBxSWDzbA%3D%3D&webInteractiveContentId=185583209094&portalId=2140526)   ## Instant Benefits Within Minutes  . --- ##### We provide rapid deployment of expert incident response teams to contain the breach and mitigate immediate damage. ![RSP Website Icon - Skilled Response Staff-1](https://info.obsglobal.com/hubfs/RSP%20Website%20Icon%20-%20Skilled%20Response%20Staff-1.png "RSP Website Icon - Skilled Response Staff-1") #####  Skilled Triage & Response Staff Decades of experience combined with deep technical expertise, allowing seamless communication with executives, legal teams, and IT professionals   ![RSP Website Icon - Professional Coordination](https://info.obsglobal.com/hubfs/RSP%20Website%20Icon%20-%20Professional%20Coordination.png "RSP Website Icon - Professional Coordination") #####  Professional Coordination  Manage or oversee discreet communication methods in a professional setting, including internal communications, competitive strategies and confidential negotiations ![RSP Website Icon - Prepared and Supported ](https://info.obsglobal.com/hubfs/RSP%20Website%20Icon%20-%20Prepared%20and%20Supported%20%20.png "RSP Website Icon - Prepared and Supported ") ##### Be Prepared and S**upported**   Reduce downtime, disruption to business operations and financial losses. Meet regulatory requirements and demonstrating due diligence for compliance regulations ## Our Capabilities --- ##### Digital forensics involves collecting and analyzing data to understand what happened during a security incident, while incident response focuses on containing and recovering from the incident. Together, these services provide a holistic approach to managing cybersecurity events. ### ![Forensic Collection & Analysis](https://info.obsglobal.com/hs-fs/hubfs/Forensic%20Collection%20%26%20Analysis.png?width=50&height=50&name=Forensic%20Collection%20%26%20Analysis.png)Forensic Collection & Analysis **Data Collection:**Gathering evidence from networks, applications, data stores, and endpoints, both on-premises and in the cloud. **Data Analysis:** Examining and interpreting data to reconstruct the sequence of events and identify the root cause of the incident. **Evidence Preservation:** Ensuring the integrity of digital evidence for potential legal proceedings or internal investigations ### ![Threat Detection & Investigation](https://info.obsglobal.com/hs-fs/hubfs/Threat%20Detection%20%26%20Investigation.png?width=50&height=50&name=Threat%20Detection%20%26%20Investigation.png)Threat Detection & Investigation Proactive Threat Hunting: Identifying potential threats before they escalate into full-blown incidents. Root Cause Analysis: Determining the origin and nature of the attack to prevent future occurrences. ### ![Incident Response](https://info.obsglobal.com/hs-fs/hubfs/Incident%20Response.png?width=50&height=50&name=Incident%20Response.png)Incident Response Incident Identification: Detecting and confirming the occurrence of a security incident. Containment: Implementing measures to prevent the incident from spreading and causing further damage. Eradication: Removing the threat from the affected systems. Recovery: Restoring and validating system functionality to ensure business continuity. ### ![Compliance & Reporting](https://info.obsglobal.com/hs-fs/hubfs/Compliance%20%26%20Reporting.png?width=50&height=50&name=Compliance%20%26%20Reporting.png)Compliance & Reporting Notification and Reporting: Adhering to compliance requirements by notifying relevant authorities and stakeholders. Detailed Reporting: Providing comprehensive reports on the incident, including findings, actions taken, and recommendations for future prevention. > ## *"Reducing the time to detect and respond to data breaches is not just a security priority—it’s a financial imperative. The longer a breach goes undetected, the higher the cost in terms of lost revenue, regulatory fines, reputational damage, and operational disruption".* ~ Chris Hague, Global Head of Forensics & Incident Response   ### Critical Actions in the First Hours of a Data Breach In the event of a data breach, every second counts. Rapid response can minimize damage, reduce financial impact, and protect sensitive data. Here’s a breakdown of essential actions organizations should take within the first few hours of a breach. ![RSP Website Icon - Confirm](https://info.obsglobal.com/hubfs/RSP%20Website%20Icon%20-%20Confirm.png "RSP Website Icon - Confirm") Act fast, but stay calm. If possible, isolate affected systems to stop further data loss or damage—this may mean taking servers offline, blocking network traffic, or updating passwords. Keep a detailed record of every action you take. ![RSP Website Icon - Assemble](https://info.obsglobal.com/hubfs/RSP%20Website%20Icon%20-%20Assemble.png "RSP Website Icon - Assemble") Involve IT staff, legal counsel, public relations, and external cybersecurity experts if needed. If an incident response plan is in place, initiate it immediately. ![RSP Website Icon - Preserve](https://info.obsglobal.com/hubfs/RSP%20Website%20Icon%20-%20Preserve.png "RSP Website Icon - Preserve") Avoid altering any systems or data, as preserving evidence is critical for investigations and any legal proceedings. Ensure detailed documentation of all findings, including screenshots, logs, and timestamps. ![RSP Website Icon - Notify](https://info.obsglobal.com/hubfs/RSP%20Website%20Icon%20-%20Notify.png "RSP Website Icon - Notify") Data breaches can carry significant legal consequences. Engage your legal team right away to clarify notification requirements and ensure compliance with all relevant regulations. ## Have you experienced a breach? Our team will work with you to quickly uncover attacker activity, support containment efforts, and help you resume operations swiftly. 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