GENERATIVE AI RESOURCE CENTER

GENERATIVE AI RESOURCE CENTER

Generative Artificial Intelligence (GenAI) is quite different from the narrow AI focus of the last decade. Today, GenAI such as Large Language Models (LLMs) and Natural Language Processing (NLPs) are creating incredible new opportunities.
Generative AI services encompass content creation, product design, virtual assistance, simulation & modeling,  as well as personalization and recommendation. These capabilities empower organizations to gain competitive advantages, enhance decision-making, elevate customer experiences, optimize operations, and expedite execution, highlighting the significance of prioritizing data for maximum value.

Because of this rapid and widespread adoption, the ability to interact with them effectively has become an integral skill.


This Resource Center's will fast-track your awareness and utilization of this emerging technology. 

 


PROMPT ENGINEERING - HOW TO EFFECTIVELY INTERACT WITH LLMs

Adoption of new technology is fueled by accessibility and applicability. When you are able to experience first-hand how these models can deliver impactful results, the lightbulb will appear.

Prompt engineering is a crucial first step to take. This important skill  enables teams and organizations to harness these newfound abilities, and apply them to a broad spectrum of tasks.  Familiarizing your teams with these tactics can help them become more agile, adaptive, and customer-centric.

Here are 4 key areas you can apply your emerging prompt engineering skills:

 

INTRODUCTORY PERSPECTIVE

Exploring the Power of Prompting:
An Introductory Perspective

A valuable starter pack for understanding prompt basics. 

 

LEADERSHIP + STRATEGY PERSPECTIVE

Tailoring Prompts for Leadership & Strategy:
An Executive Perspective

An interactive tool for setting goals and collaborating with teams. 

 

 

MARKETING PERSPECTIVE

An Essential Tool for Modern Work:
An Introductory Perspective

Embrace the power of language and context. 

 

LEADERSHIP + STRATEGY PERSPECTIVE

Harnessing an Advanced Perspective:
Under the Hood

Understanding the complexities behind these LLMs. 

 


We've Got News!

 

A recent article published by the Winnipeg Free Press, featured Tim Siemens, partner and Chief Technical Officer (CTO), as he shares his optimistic outlook on the usage of generative AI and it’s impact on the business world.

   

 


AI & LLM WEBINARS & DEMOS

AI is everywhere...but how can it be applied to YOUR organization?  Online's collection of webinars and demos look at the many ways that AI and LLMs can benefit your organization.  Topics include:

  • Enterprise applicability

  • ROI

  • User and customer experience

  • Risk and privacy-related considerations

  • and more!

Scroll through recordings from previous sessions and register below to be added to our list for future events- this topic is too important to miss out on.

In this session, we outlined 4 time-saving advantages that many LLMs can offer, highlighted important LLM-related risks and explored  a solution development & implementation framework. 

As organizations of all sizes explore, test and implement AI and LLM, a partnership is emerging between the machine-led technology and the humans it supports.
Understanding the roles of each, and what is required for success is the next priority. How should you get started?

In this demo, discover the future of customer interactions. See how our Large Language Model solution integrates seamlessly into a contact center, powering Intelligent Virtual Agents (IVAs), handling email management, and understanding sentiment, customer issues and language barriers.

Build Trust in Your Brand with Responsible AI Usage Policies in Place

Having an AI usage policy for your organization is a wise choice for these fast-moving times in tech, as it ensures ethical considerations, transparency, risk management, compliance, consistency, employee education, stakeholder trust, and adaptability in AI endeavors.

While this template is a seed to plant within your organization, it's up to you and your teams to help nurture an environment where the policy considerations can thrive, becoming a daily part of your AI-related activities. 

 

Download a copy of our AI Policy Template today, to get started.

AI-Trust

Pew Research, 2023


ADDITIONAL RESOURCE: Data & LLMs

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Illustrated using LLM project types and synthetic data, this graph provides a snapshot as to what level of data readiness and project complexity can be expected for varying Gen AI project types.

 

 

 

 

 

 

 


ARTICLE LIBRARY

Interested in More?

Visit our Innovation Lab page for more content like this!

 

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