Launching Salesforce Agentforce successfully starts with the right preparation.

This virtual event is designed to guide you through the steps needed to get your organization ready for Agentforce, Salesforce’s latest AI-powered tool for improving your customer engagement strategy.

Join our Salesforce experts as they share practical tips, key recommendations, and things to watch for so you can confidently take your first steps with Agentforce and Data Cloud. Learn how to set your team up for success and make the most of this powerful technology.

Online Business Systems and Salesforce-1

 

Agentforce Webinar - (1080 x 1600) GIF

Join Us

Join Our Session

Agenda

- Introduction to Agentforce & Data Cloud
- Key Tips to get Agentforce-Ready
- Avoid challenges with guardrails and security
- Demo

When

Wednesday, February 12
10:00 AM PST | 12:00 PM CST | 1:00 PM EST.

Where

Virtual - 60 minutes

What you'll learn:

Learn how to build a secure foundation of unified, trusted data for Agentforce to unlock insights and drive accurate outcomes with confidence.

Essential Tips to Get Agentforce-Ready:

Key steps to prepare your systems and organization. 

Building a Trusted Data Foundation:

How to use Data Cloud for better insights and outcomes.

Avoiding Common Challenges:

Set guardrails and ensure Agentforce has a strong security.

Avoiding Common Challenges:

Practical ways Agentforce can transform customer experiences.

What is Salesforce Agentforce? 

Salesforce Agentforce is a comprehensive platform that enables organizations to build, customize, and deploy autonomous AI agents for various business functions, including service, sales, marketing, and commerce. Unlike traditional chatbots or copilots, Agentforce agents can operate independently, retrieving relevant data, creating action plans, and executing tasks without constant human intervention.

Meet Our Speakers


Gerauld Rivera

  Gerauld Rivera
  Senior Salesforce Marketing
  Consultant


Shakti PNG

  Shakti Vyjayanthi 
  Salesforce Consultant
  

 

Gerauld is an experienced Salesforce Marketing Practice Lead and Solution Architect specializing in Marketing Cloud, Data Cloud/CDP, Account Engagement/Pardot, Personalization/Interaction Studio, and Loyalty Management. With over 13 years of marketing experience, Gerauld has successfully completed many Salesforce projects, including Marketing Cloud products, Experience Cloud, Service Cloud, and custom integrations. Additionally, he leads the Salesforce Marketing Cloud Group in Vancouver as part of the Trailblazer Community.

 

 

Shakti is a dynamic professional with an MBA in Marketing and Supply Chain and a B.Tech in Information Technology. As a Salesforce Consultant at Online Business Systems, she leverages her expertise in Salesforce solutions, digital marketing, and data analysis to drive impactful results. With certifications in AI, Marketing and Data Cloud, Shakti excels in implementing customer engagement strategies, optimizing processes, and delivering measurable outcomes. Passionate about solving complex problems, she combines technical skills with business acumen to thrive in high-pressure environments.