---
title: Salesforce Resources
description: Evaluate your organization's readiness for Salesforce Agentforce with our checklist. Discover gaps, best practices, and strategies for successful AI-powered customer service implementation.
image: https://info.obsglobal.com/hubfs/salesforce%20always%20on%20campaign/Salesforce%20BlueprintReadiness%20Assessment.png
---

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### DIGITAL TRANSFORMATION

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##### Digital Advisory Services

[Assessment,](https://www.obsglobal.com/digital-transformation/digital-advisory-services/assessment/)[Strategy & Roadmap,](https://www.obsglobal.com/digital-transformation/digital-advisory-services/strategy-roadmap)[Enterprise Performance Management](https://www.obsglobal.com/digital-transformation/digital-advisory-services/enterprise-performance-management/)

![dig-studio](https://info.obsglobal.com/hubfs/dig-prod-dev.png)

##### Digital Studio

[Product Discovery,](https://www.obsglobal.com/digital-transformation/digital-studio) [Epic Architecture,](https://www.obsglobal.com/digital-transformation/digital-studio)[Epic Development,](https://www.obsglobal.com/digital-transformation/digital-studio) [Epic Learning,](https://www.obsglobal.com/digital-transformation/digital-studio)<https://www.obsglobal.com/digital-studio>

![salesforce-1](https://info.obsglobal.com/hubfs/salesforce-1.png)

##### Salesforce

[Service Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/)[Sales Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/) [Community Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/) [Lightening Enablement,](https://www.obsglobal.com/digital-transformation/salesforce/) [MuleSoft Integration](https://www.obsglobal.com/digital-transformation/salesforce/)

![2020-02-26-16_37_21-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_37_21-Clipboard.png)

##### Service Management

[IT Service Management,](https://www.obsglobal.com/digital-transformation/service-management/itsm/) [Business Service Management,](https://www.obsglobal.com/digital-transformation/service-management/#business_service_management)[Integrated Security Operations](https://www.obsglobal.com/isecops/)

![dig-adv](https://info.obsglobal.com/hubfs/dig-adv.png)

##### Customer Engagement

[Contact Center Consulting,](https://www.obsglobal.com/digital-transformation/customer-engagement/contact-center-consulting) [Conversational AI](https://www.obsglobal.com/digital-transformation/customer-engagement/conversational-ai)

![2020-02-26-16_37_40-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_37_40-Clipboard.png)

##### Business and Technical Consulting

[Organizational Change Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Project Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Quality Assurance,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Application Development and Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Systems Integration,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Cloud Deployment](https://www.obsglobal.com/digital-transformation/business-technical-consulting/)

### CYBERSECURITY

![2020-02-26-16_38_37-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_37-Clipboard.png)

##### Security Advisory Services

[Virtual C-Suite Advisory,](https://www.obsglobal.com/cybersecurity/cs-advisory-services/vciso)[Security Program Management](http://obsglobal.com/cybersecurity/security-advisory-services/security-program-management/)

![2020-02-26-16_38_23-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_23-Clipboard.png)

##### Assessment Services

[Risk & Privacy Readiness Assessment,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-assessment)[Risk & Privacy Readiness Remediation,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-remediation)[HIPAA Assessments,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/)[PCI Assessments](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-assessment-pci/)[,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/)

![2020-02-26-16_38_09-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_09-Clipboard.png)

##### Technical Security Services

[Penetration Testing – Network,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Wireless,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Web & App,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Red Teaming,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Social Engineering,](https://www.obsglobal.com/cybersecurity/technical-security-services/social-engineering)[Secure Code Analysis & Review](https://www.obsglobal.com/cybersecurity/technical-security-services/secure-code-review)

![RSP Health-Color Thin](https://info.obsglobal.com/hubfs/RSP%20Health-Color%20Thin.png)

##### [RSP Health](https://www.obsglobal.com/cybersecurity/security-advisory-services)

[Risk Management Program](https://www.obsglobal.com/cybersecurity/rsp-health/), [HITRUST Readiness](https://www.obsglobal.com/cybersecurity/rsp-health/), [HIPAA Compliance](https://www.obsglobal.com/cybersecurity/rsp-health/)  
<https://www.obsglobal.com/cybersecurity/cs-advisory-services#cybersecurity_strategy>

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###### CURRENT OPENINGS

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###### OUR BENEFITS

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Insights

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###### Resource Center

Contact

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###### Contact Us

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###### Locations

About

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###### Our Company

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###### Our Community

![](https://info.obsglobal.com/hubfs/Untitled%20design%20(27).png)

###### Executive team

![](https://info.obsglobal.com/hubfs/About-Partners.png)

###### Partners & Clients

![](https://info.obsglobal.com/hubfs/NEWS2.png)

###### News & Events

Solutions

![](https://info.obsglobal.com/hubfs/Bulb_Brain.png)

###### Innovation Lab

![](https://info.obsglobal.com/hubfs/iSecOps-Menu-Icon-1.png)

###### iSecOps

![](https://info.obsglobal.com/hubfs/CX%20Solutions%20Icon.png)

###### Customer Experience

![](https://info.obsglobal.com/hubfs/Untitled%20design%20(25).png)

###### Agile Transformation

![](https://info.obsglobal.com/hubfs/b2b%20ecommerce%20icon.png)

###### B2B eCommerce

Services

### DIGITAL TRANSFORMATION

![dig-trans-cons-1](https://info.obsglobal.com/hubfs/dig-trans-cons-1.png)

##### Digital Advisory Services

[Assessment,](https://www.obsglobal.com/digital-transformation/digital-advisory-services/assessment/)[Strategy & Roadmap,](https://www.obsglobal.com/digital-transformation/digital-advisory-services/strategy-roadmap)[Enterprise Performance Management](https://www.obsglobal.com/digital-transformation/digital-advisory-services/enterprise-performance-management/)

![dig-studio](https://info.obsglobal.com/hubfs/dig-prod-dev.png)

##### Digital Studio

[Product Discovery,](https://www.obsglobal.com/digital-transformation/digital-studio) [Epic Architecture,](https://www.obsglobal.com/digital-transformation/digital-studio)[Epic Development,](https://www.obsglobal.com/digital-transformation/digital-studio) [Epic Learning,](https://www.obsglobal.com/digital-transformation/digital-studio)<https://www.obsglobal.com/digital-studio>

![salesforce-1](https://info.obsglobal.com/hubfs/salesforce-1.png)

##### Salesforce

[Service Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/)[Sales Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/) [Community Cloud,](https://www.obsglobal.com/digital-transformation/salesforce/) [Lightening Enablement,](https://www.obsglobal.com/digital-transformation/salesforce/) [MuleSoft Integration](https://www.obsglobal.com/digital-transformation/salesforce/)

![2020-02-26-16_37_21-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_37_21-Clipboard.png)

##### Service Management

[IT Service Management,](https://www.obsglobal.com/digital-transformation/service-management/itsm/) [Business Service Management,](https://www.obsglobal.com/digital-transformation/service-management/#business_service_management)[Integrated Security Operations](https://www.obsglobal.com/isecops/)

![dig-adv](https://info.obsglobal.com/hubfs/dig-adv.png)

##### Customer Engagement

[Contact Center Consulting,](https://www.obsglobal.com/digital-transformation/customer-engagement/contact-center-consulting) [Conversational AI](https://www.obsglobal.com/digital-transformation/customer-engagement/conversational-ai)

![2020-02-26-16_37_40-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_37_40-Clipboard.png)

##### Business and Technical Consulting

[Organizational Change Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Project Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Quality Assurance,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Application Development and Management,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Systems Integration,](https://www.obsglobal.com/digital-transformation/business-technical-consulting/) [Cloud Deployment](https://www.obsglobal.com/digital-transformation/business-technical-consulting/)

### CYBERSECURITY

![2020-02-26-16_38_37-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_37-Clipboard.png)

##### Security Advisory Services

[Virtual C-Suite Advisory,](https://www.obsglobal.com/cybersecurity/cs-advisory-services/vciso)[Security Program Management](http://obsglobal.com/cybersecurity/security-advisory-services/security-program-management/)

![2020-02-26-16_38_23-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_23-Clipboard.png)

##### Assessment Services

[Risk & Privacy Readiness Assessment,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-assessment)[Risk & Privacy Readiness Remediation,](https://www.obsglobal.com/cybersecurity/assessment-services/#risk-and-privacy-readiness-remediation)[HIPAA Assessments,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/)[PCI Assessments](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-assessment-pci/)[,](https://www.obsglobal.com/cybersecurity/assessment-services/compliance-and-assessment-hipaa/)

![2020-02-26-16_38_09-Clipboard](https://info.obsglobal.com/hubfs/2020-02-26-16_38_09-Clipboard.png)

##### Technical Security Services

[Penetration Testing – Network,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Wireless,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Web & App,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Red Teaming,](https://www.obsglobal.com/cybersecurity/technical-security-services/penetration-testing)[Social Engineering,](https://www.obsglobal.com/cybersecurity/technical-security-services/social-engineering)[Secure Code Analysis & Review](https://www.obsglobal.com/cybersecurity/technical-security-services/secure-code-review)

![RSP Health-Color Thin](https://info.obsglobal.com/hubfs/RSP%20Health-Color%20Thin.png)

##### [RSP Health](https://www.obsglobal.com/cybersecurity/security-advisory-services)

[Risk Management Program](https://www.obsglobal.com/cybersecurity/rsp-health/), [HITRUST Readiness](https://www.obsglobal.com/cybersecurity/rsp-health/), [HIPAA Compliance](https://www.obsglobal.com/cybersecurity/rsp-health/)  
<https://www.obsglobal.com/cybersecurity/cs-advisory-services#cybersecurity_strategy>

Careers

![](https://info.obsglobal.com/hubfs/Careers-Available_Positions.png)

###### CURRENT OPENINGS

![](https://info.obsglobal.com/hubfs/Careers_Working_At-Online.png)

###### OUR CULTURE

![](https://info.obsglobal.com/hubfs/Our-Benefits1.png)

###### OUR BENEFITS

![](https://info.obsglobal.com/hubfs/Address.png)

###### CULTURE CREDO

Insights

![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95c0032155.png)

###### Blog

![](https://info.obsglobal.com/hubfs/BLOGS-icon-5ed95abfe8bd6.png)

###### Resource Center

Contact

![](https://info.obsglobal.com/hubfs/ContactUs_Contact-Us-Form.png)

###### Contact Us

![](https://info.obsglobal.com/hubfs/ContactUs-Locations.png)

###### Locations

×

#### Is Your Organization Agentforce-Ready?

 

Salesforce Agentforce is revolutionizing how businesses automate customer interactions and streamline operations. But is your organization prepared to implement it effectively?

![Salesforce BlueprintReadiness Assessment (1)](https://info.obsglobal.com/hs-fs/hubfs/salesforce%20always%20on%20campaign/Salesforce%20BlueprintReadiness%20Assessment%20(1).png?width=201&height=171&name=Salesforce%20BlueprintReadiness%20Assessment%20(1).png)

 

Our Salesforce Agentforce Checklist helps you evaluate your readiness across key factors, ensuring a seamless and successful deployment.

 

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Download our checklist today and take the first step toward AI-powered customer service success.

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## Rate Your AI Readiness

### Are you ready to unlock the full potential of AI in your organization? 

Understanding where you stand is crucial to building a smarter, more efficient future. Our Salesforce AI Readiness Assessment is a quick, insightful tool that evaluates your organization’s preparedness for adopting AI technologies.

 

[![Take the Assessment](https://no-cache.hubspot.com/cta/default/2140526/interactive-185898844318.png)](https://info.obsglobal.com/hs/cta/wi/redirect?encryptedPayload=AVxigLIZ5OyZK5Vov3XQJrxew0rXXr9a%2BJYIxl34Y%2Bt0fzbF4M5MwMFma03hmlDBgMyllavWMeet6dL9auhDut4%2BtEAdIxAC0%2BgwtmXEbGQgfYZtqMHoyMJd0fXgzLJc8%2BY9eMLj3q2CUOUa7Q%2BS1f%2BJ6pR2t68ht8XM1Wy4BBxNIfHU36BrRuMRNAmREOwFgCgdhGuda9Q%3D&webInteractiveContentId=185898844318&portalId=2140526)

![Salesforce AI Readiness Assessment](https://info.obsglobal.com/hs-fs/hubfs/salesforce%20always%20on%20campaign/Salesforce%20BlueprintReadiness%20Assessment.png?width=400&height=349&name=Salesforce%20BlueprintReadiness%20Assessment.png "Salesforce AI Readiness Assessment")

---

 

Your Expert Salesforce Partner

Empower your organization with innovative tools that transform customer and agent experiences. As a trusted Salesforce Partner, our in-house expertise with Salesforce ensures seamless deployment of AI-driven solutions like Agentforce, enhancing automation, efficiency, and customer satisfaction for your business.

[Learn more about our Salesforce Partnership](https://www.obsglobal.com/partners-and-clients/salesforce-partner/)

 

Speak with a Salesforce Expert

We are passionate about transforming customer experiences by leveraging the power of Salesforce solutions. From AI-driven automation to seamless CRM integration, we help businesses optimize interactions and drive meaningful outcomes. Let’s embark on a transformative journey together.

[Let's Talk](https://info.obsglobal.com/salesforce-contact-us)

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