Digital Experience Digital Transformation Brand Digital Banking Financial Institutions Banking

Branding: The Real Impact on Financial Services… In a time where consumers seek more than just products and services, financial institutions (FI’s) that focus solely on traditional...

PCI PCI Community PCIDSS PCI DSS v4.0 PCI Requirements

Hey PCI Champions! Don’t Breathe a Sigh of Relief Just Yet Congratulations on snagging your v4.0 Report on Compliance (ROC) and Attestation of Compliance (AOC)! You might be thinking, “...

IT digital strategies Digital Advisory Services digital strategy & roadmap

The intersection of technology and strategy is where organizations either thrive or struggle. The pandemic accelerated digital transformation across industries, pushing companies to adapt...

Application Development saas software development commercial-off-the-shelf custom development COTS

In the ever-evolving landscape of technology, application development has seen significant shifts in approach, methodology, and purpose. Over the past four decades, we've witnessed a...

Change Management Project Management organizational change management workshop

Are you about to kick off an important project, initiative, or transformation in your organization? Do you want to gather an early understanding of the risks of your project or gather...

Data and Analytics Dataviz Data Analytics Augmented Analytics Decision Intelligence data

"Data is the new gold," declared Myla, the COO of King Corporation, to her executive team. The room buzzed with anticipation as she laid out the company's ambitious vision. Eager to tap...

CISO iCISO Leadership Gaps Interim CISO

The demand for Chief Information Security Officers (CISOs) continues to increase due to the rising complexity of cyber threats and the critical role of cybersecurity pertaining to business...

AI customer service customer relationships customer expectations GenAI Financial Institutions Banking

Driven by the changing needs and expectations of their customers, the financial services industry is experiencing pressure to transform how they deliver services. This transformation has...

Security PCIDSS4.0 PCI Requirements OBS Global PIN QPA/PIN

Are you an acquirer or processor that manage PIN data, a vendor that provides systems that handle PIN data, or a merchant that stores, processes, or transmits PIN data? If so, you will want...

Cloud Deplyoment Cloud AWS Cloud Data Analysis cloud service Cloud Migration data warehouse on-prem platform-as-a-service data

As organizations strive to harness the full potential of their data, the migration of data warehouses from on-premises infrastructure to cloud environments has become a pivotal strategy. ...

Cloud Computing Risk Assessments AWS AWS Cloud cloud service Caas cloud security GCP

Integrating with a Cloud Service Provider (CSP) can be one of the most significant relationships your organization will manage. While CSPs provide services that support your security...

Customer Experience Contact Centers Artificial Intelligence AI Customer Engagement Cloud Employee Experience IVA Five9 Generative AI

If you or your organization are looking for ways to improve your customer service and boost satisfaction, you have landed in the right place.